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Fitzroy Island Resort

★★★★·8.1/ 10Recommended
·Resorts
Air conditioningSwimming poolFamily roomsBBQ facilitiesLift / ElevatorLuggage storageAll 65 facilities +
Review
04

Guest scores & sentiment

From 274 guest reviews · multi-source · as of 2026-07-11

Guests praise the natural beauty, convenient snorkeling, and friendly staff. Major complaints focus on dated facilities, poor room cleanliness, limited and pricey dining, and disorganized booking/check-in processes.

Dimension scores · cross-source

Location9.1
Service8.1
Rooms7.7
Cleanliness7.6
Wi-Fi7.3
Facilities7.2
Value7.0
PraisedExcellent snorkeling and sea views · Friendly and helpful staff · Beautiful natural environment · Stunning scenery and clear water
ComplaintsAging facilities and hygiene issues · Expensive and inconsistent food quality · Chaotic luggage management · Inefficient check-in process

KEYSuitable for nature lovers accepting dated facilities. Verify dining details, avoid low-tier rooms, and manage expectations for service efficiency.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to Cairns?
Located on Fitzroy Island in the Great Barrier Reef Marine Park, just a short ferry ride from Cairns (Location score: 9.1). Guests praise the unique island scenery and convenient access.
diningAre there many dining options? Is it expensive?
The restaurant serves seafood and Australian ingredients with sea views, but reviews note limited options and high prices. Value for money is considered average by some guests.
familyIs this hotel suitable for families with children? What facilities are available?
Family-friendly with kid meals, shallow pools, and fenced areas. However, some families reported dated facilities, moldy smells, and limited children's food options.
coupleHow is the experience for couples? Can we see turtles?
Ideal for couples due to excellent nature and clear waters for snorkeling with turtles and coral. However, some rooms have dated facilities, which may not suit those seeking luxury.
roomHow is the room cleanliness?
Cleanliness score is 7.6. While strict disinfection protocols are followed, some guests reported mold, poor cleaning, or pests. It is advisable to inspect the room upon arrival.
serviceAre the staff friendly and helpful?
Service score is high at 8.1. Most guests praise the friendly, enthusiastic, and helpful staff, which is a major pro that helps offset issues with dated facilities.
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