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Fairfield Inn and Suites by Marriott Winston Salem/Hanes

★★★·9.0/ 10Recommended
FFairfield by Marriott·Marriott Bonvoy·Hotels
📍1680 Westbrook Plaza Drive · Winston-Salem ↗
📞+13367143000·Official site ↗
2015 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 61 facilities +
Review
Official

Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall provides flawless service and all the necessary facilities for visitors. Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as safety deposit boxes. Traveling with minimal baggage is achievable at Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall, as the hotel's laundromat and dry cleaning service ensures your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Begin your holiday on a high note. At Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall, your mornings are greeted with a delightful, free breakfast.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
04

Guest scores & sentiment

From 325 guest reviews · multi-source · as of 2026-07-09

Guests praise exceptional staff service, clean renovated rooms, and varied breakfast. Complaints focus on undisclosed pet fees, worn linens/towels, limited parking, and occasional maintenance issues.

Dimension scores · cross-source

Facilities10.0
Service9.2
Location9.2
Value9.0
Cleanliness9.0
＋ PraisedExceptional staff service · Clean and comfortable rooms · Abundant breakfast options · Pet-friendly policy
－ ComplaintsRude staff behavior · Outdated facilities/design flaws · Noise disturbances · Occasional hygiene issues

KEYIdeal for service-focused travelers and pet owners. Confirm pet fees in advance; expect moderate facility condition and limited parking for large vehicles.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
Located 9km from the city center, it offers easy access to Old Salem Museums & Gardens and Reynolda House Museum, both about 8km away.
diningWhat is the breakfast situation?＋
Guests highly praise the varied breakfast selection, which is a highlight for both business and family travelers.
familyIs this hotel suitable for families with children?＋
Yes, it allows pets, has family rooms and an outdoor pool. 83 family guests praised the friendly service and clean rooms.
businessHow is the experience for business travelers?＋
Business travelers rate it highly due to the business center, laundry, and free WiFi. 51 guests noted clean renovated rooms and efficient service.
coupleAny recommendations or tips for couples?＋
Couples appreciate the renovated rooms and service. Note that some rooms may have noise issues; request a room away from the street if sensitive to noise.
roomWhat are the room facilities? Have they been renovated recently?＋
Rooms feature fridges, free WiFi, and cable TV. Recent renovations are well-received, though some linens may show wear.
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