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Hawaii Island Retreat

★★★★·8.4/ 10Recommended
·Hotels
Annual carbon offsetsSustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersAll 82 facilities +
Review
Official

Located in Kapaau, Hawaii Island Retreat is by the ocean, within a 10-minute drive of Kamehameha Park and King Kamehameha Statue. This 4-star hotel is 1. 3 mi (2 km) from Kenjis House and 6. 6 mi (10. 6 km) from Kohala Historical Sites State Monument. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Kapaau? This hotel has facilities measuring 1200 square feet (111 square meters), including conference space. Enjoy a satisfying meal at Ula Ula Dining Room serving guests of Hawaii Island Retreat. Full breakfasts are available daily from 8:30 AM to 9:30 AM for a fee. Make yourself at home in one of the 16 guestrooms. Bathrooms have complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.

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Guest scores & sentiment

From 125 guest reviews · multi-source · as of 2026-07-19

Guests praise the host Gigi, serene atmosphere, and proximity to snorkeling beaches. Common complaints include lack of AC causing heat, inconsistent cleaning, poor bathroom privacy, and challenging self-check-in for late arrivals.

Dimension scores · cross-source

Location10.0
Service9.0
Value9.0
Facilities8.6
Cleanliness8.6
Surroundings8.6
PraisedExcellent host Gigi · Prime location near beach · Free borrowing gear · Cozy and well-decorated rooms
ComplaintsNo AC, hot at night · Poor soundproofing · No front desk/housekeeping · Occasional cleaning lapses

KEYIdeal for tranquil, self-catering travelers who snorkel. Verify AC availability and avoid late-night arrivals.

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