Guest scores & sentiment

From 281 guest reviews · multi-source · as of 2026-07-10

Guests praise the modern design, cleanliness, friendly staff, and delicious food, especially the spa and outdoor thermal pool. Common complaints include unregulated heating causing overheating, inconsistent facility availability (sauna), weak WiFi, and minor bathroom deficiencies.

Dimension scores · cross-source

Cleanliness8.7

Facilities7.3

Value6.0

Service6.0

Location6.0

＋ PraisedQuiet and private atmosphere · Popular SPA facilities · Enthusiastic service attitude · Rich and delicious breakfast

－ ComplaintsLack of room facility details · Difficult AC temperature control · Untimely dinner replenishment · Some billing disputes

KEYIdeal for couples/families seeking relaxation and dining. Check AC/heating controls before booking; those needing strong WiFi should be cautious.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Apartment

1 × Sofa bed45 ㎡up to 4

This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned apartment features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as mountain views. The unit has 2 beds.

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Studio with Sofa Bed

1 × Sofa bed / 1 × Queen bed23 ㎡up to 3

This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

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Deluxe Double Room with Extra Bed

1 × Sofa bed / 1 × Queen bed21 ㎡up to 3

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.

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Standard Double Room

1 × Queen bed14 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

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Facilities · 54

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableHealth or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorSafety deposit boxSoundproof roomsSaunaMassage servicesParkingTerracePrivate check-in/check-outShared lounge/TV areaAllergy-free roomOutdoor furnitureSteam roomStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safety24-hour securitySecurity alarmThermometers for guests provided by propertyKey card accessInternet accessJapanese gardenExercise/lap poolOffsite parking discounted rates availablePool sun loungersSecured parkingSelf parking (surcharge)Beach umbrellasSwimming nearbyTelevision in common areasWine release eventsFree wired internetFront desk (limited hours)Health or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout