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Sheraton Boston Hotel

★★★★·8.7/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
1965 opened· Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 50 facilities +
Review
Official

At Sheraton Boston Hotel, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service and express check-in or check-out. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker and instant tea. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. At Sheraton Boston Hotel, affordable refreshments are available 24/7 through the convenient vending machines on-site.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Sheraton Boston Hotel · 万豪白金入住报告(2022年11月)

  • 免费早餐可以吃一些简单的三明治什么的,如果想吃鸡蛋培根什么的得另外付25刀
  • 位置非常不错,在市中心位置,可以看见美丽的河景
  • 升级了的房子还是挺大的
  • 免费早餐不免费
2023-04-24

****3d0d3 · 2023-04-24 · Source ↗

Sheraton Boston Hotel · 万豪钛金入住报告(2022年8月)

  • 入住要的4pm,实际因为有事快6点才赶回酒店,酒店人说没关系。
  • 标准商务酒店吧,冲态度这次多给一个星。
2023-02-28

米其林 · 2023-02-28 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location, mall connectivity, and renovated rooms. Complaints focus on aging facilities, poor soundproofing, inconsistent service, limited breakfast, and high parking fees.

Dimension scores · cross-source

Location9.2
Surroundings8.8
Cleanliness8.6
Service8.2
Facilities8.2
Value7.4
PraisedPrime location connected to mall · Modern and comfortable renovated rooms · Some staff are warm and helpful · Business amenities like standing desks
ComplaintsConstruction noise disrupts sleep · Limited or closed dining options · Inconsistent front desk service · Poor maintenance in older rooms

KEYIdeal for location-focused travelers. Book renovated/high-floor rooms to avoid noise; verify dining and parking details.

FAQ · grounded in hotel data & reviews

locationHow is the location and what nearby amenities are there?
The location is excellent (score 9.2), directly connected to Prudential Center mall, with easy walking access to Copley Square and Boston Common.
businessIs this hotel suitable for business travelers?
Highly suitable. It is popular among business travelers (70 reviews) who appreciate the mall connectivity and standing desks in some rooms.
familyIs it convenient for families? What family-friendly facilities are available?
Children are allowed and family rooms are available. However, note that dining and pool access may be limited or charged during renovations.
roomWhat is the condition of the rooms? Is the soundproofing good?
Some renovated rooms are modern with great views. However, poor soundproofing is a major complaint, and older rooms may have aging facilities.
diningAre breakfast and dining options plentiful?
The SideBar offers American cuisine and there is an on-site market. However, guests note limited breakfast options and potential closures during renovations.
facilityWhat fitness and leisure facilities does the hotel offer?
Features an indoor heated pool with a glass ceiling and a fitness center (surcharge). Also offers tennis lessons, a terrace, and accessibility features.
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