Name: Complejo Turistico Los Hualles
Address: Km 71,6 camino Termas de Chillán, Las Trancas, CL

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Guest scores & sentiment

From 79 guest reviews · multi-source · as of 2026-07-22

Guests praise the strategic location, natural surroundings, and friendly staff. Facilities are generally clean. Complaints focus on limited breakfast options, poor soundproofing, uncomfortable beds, pool hygiene issues, inconsistent hot water, and strict checkout inspections.

Dimension scores · cross-source

Location9.7

Rooms9.4

Service9.4

Cleanliness9.4

Facilities9.2

Value9.1

Surroundings8.8

Wi-Fi8.6

＋ PraisedBeautiful natural environment · Friendly and helpful staff · Excellent location · High-quality breakfast

－ ComplaintsPoor soundproofing · Poor facility maintenance · Uncomfortable beds/furniture · Missing basic amenities

KEYIdeal for nature lovers seeking tranquility near amenities. Guests sensitive to noise or bed firmness should be cautious; check breakfast variety and pool cleanliness.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Cottage with Garden View

2 × Twin bed80 ㎡up to 6

This bungalow has a dining area, kitchen and BBQ facilities.

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RoomQuadruple Room with Balcony

Quadruple Room with Balcony

2 × Twin bed / 1 × Queen bed / 4 × Twin bed28 ㎡up to 4

Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. Guests can benefit from a patio and a balcony.

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Double or Twin Room

1 × Queen bed / 2 × Twin bed14 ㎡up to 2

This room features a private bathroom, a balcony with mountain views, a dining area and a cable TV.

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Facilities · 66

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableSwimming poolFamily roomsLuggage storageSoundproof roomsFacilities for disabled guestsParkingTerraceSki storageShared lounge/TV areaShuttle service (additional charge)Kid mealsKids' outdoor play equipmentLower bathroom sinkPublic BathOutdoor furnitureShallow endFence around poolCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outSmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyInternet accessJapanese gardenExercise/lap poolNo accessible shuttleOffsite parking discounted rates availableBulk dispenser for toiletriesPlayground on siteReception hallSecured parkingSki storageSnow sports gearSwimming nearbyTelevision in common areasAccess to nearby outdoor poolAccessible shuttleWine release eventsFree wired internetGarageHorse riding nearbyNon-smoking roomsRestaurantTour deskNon-smoking throughoutWheelchair accessible