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Surat Marriott Hotel

★★★★★·8.7/ 10Recommended
MMarriott Hotels & Resorts·Marriott Bonvoy·Hotels
Comprehensive recycling policyNo single-use plastic strawsNo single-use plastic stirrersFitness facilitiesFull-service spa24-hour front deskAll 59 facilities +
Review
Official

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You'll also appreciate the recreational amenities, including an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Enjoy a meal at Flow, the all-day dining restaurant, or one of the hotel's other dining options. You can also stay in and take advantage of the 24-hour room service. Snacks are available at the coffee shop/cafe. Buffet breakfasts are served daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 209 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers. Conveniences include phones, laptop-compatible safes, and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. Nearby attractions include Kamla Nehru Park (0. 4 mi), Lake View Garden (1. 2 mi), and Dutch Garden (1. 9 mi). The preferred airport for Surat Marriott Hotel is Surat (STV), 5. 9 mi (9. 5 km) away.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise exceptional staff service, spa quality, and diverse dining options accommodating allergies. Minor drawbacks include outdated facilities, insufficient elevators, lack of Nespresso machines, and occasional renovation noise.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
PraisedPersonalized excellent service · Rich and delicious dining options · Well-equipped gym and spa · High room cleanliness
ComplaintsRenovation noise disturbance · Insufficient elevators · Some facilities appear dated · Occasional rude staff

KEYIdeal for those valuing service and spa. Check for renovation noise near rooms and verify in-room amenities beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in the heart of Surat (score 9.0), it offers 24-hour airport shuttle service and free valet parking for convenient travel.
diningAre breakfast and dining options diverse? Can allergies be accommodated?
Flow restaurant offers a delicious buffet breakfast and all-day dining. Guests praise the team for accommodating allergies with diverse, high-quality options.
businessIs it suitable for business trips? What business facilities are available?
Highly suitable for business travelers. Features include a business center, conference space, and free WiFi. Butler-style service is highly praised.
familyIs it suitable for families? Are there special treatments for children?
The dining team provides personalized meals for children, earning high praise from families. Room cleaning is meticulous and staff are enthusiastic.
roomAre room facilities complete? Is there a coffee machine?
Rooms are cleaned meticulously, but some guests note the lack of Nespresso machines and slightly outdated facilities. Confirm if you require specific amenities.
serviceWhat is the level of hotel service?
Service scores 9.0. Guests frequently praise staff like Nikhil and Biplab for their enthusiasm, professionalism, and quick response.
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