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Holiday Inn - Lusaka by IHG

9.4/ 10Excellent
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
2020 opened· 162 rooms· Check-in 02:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 92 facilities +
Review
Official

Holiday Inn Lusaka By IHG provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Lusaka. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out and luggage storage to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Start your day stress-free at Holiday Inn Lusaka By IHG as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at Holiday Inn Lusaka By IHG, featuring halal choices to accommodate their needs. Upon arrival, make sure to explore bar, nightclub and casino to experience enjoyable evening entertainment within the premises. Throughout the day, engage in the entertaining activities available at Holiday Inn Lusaka By IHG. Unwind effortlessly each day by exploring the steam room, conveniently situated within the hotel. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 260 guest reviews · multi-source · as of 2026-07-11

Guests praise clean, modern rooms and friendly staff, especially the excellent breakfast. Complaints focus on inconsistent dinner quality, slow service at times, high prices, and minor maintenance issues.

Dimension scores · cross-source

Surroundings9.6
Cleanliness9.4
Service9.2
Location9.1
Facilities9.1
Value9.0
PraisedFriendly and professional staff · Excellent and varied breakfast · Clean, comfortable, and modern rooms · Convenient location near embassies/business areas
ComplaintsInconsistent restaurant food quality · Maintenance issues (shower/Wi-Fi) · Billing disputes (transfers/early check-in) · Occasional delays in housekeeping/service

KEYIdeal for business and families valuing breakfast and service. Diners seeking consistent dinner quality may consider alternatives.

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