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Palazzo Martellini Residenza d'epoca

9.1/ 10Excellent
·Hotels
Electric bicycle charging stationAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 47 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location, spacious clean rooms, and friendly staff. Common complaints include insufficient breakfast replenishment, cramped dining area, worn mattresses, poor soundproofing, and confusing/dark entrance due to lack of 24-hour reception.

Dimension scores · cross-source

Location9.7
Service9.5
Rooms9.4
Cleanliness9.3
Facilities9.0
Surroundings9.0
Value8.8
Wi-Fi8.4
PraisedExcellent central location, quiet yet accessible · Friendly and helpful staff · Spacious, clean rooms with large bathrooms · Pleasant and fresh breakfast
ComplaintsNoticeable nighttime noise from streets, breakfast prep, and late guests · Inconsistent bedding comfort, some poor mattresses or pillows · Dim entrance and stairs, poor signage, no night desk · Small breakfast room, slow food replenishment at times

KEYIdeal for location-focused travelers. Bring earplugs, verify mattress condition, and obtain detailed arrival instructions due to no 24h reception.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? How far are the main attractions and the station?
Yes, highly rated at 9.7/10 for location. It is 300m from Ponte Vecchio, a 10-minute walk to Piazza della Signoria and Uffizi Gallery, and about 1km from the train station.
diningHow is the breakfast? Is the dining area crowded?
The breakfast taste is well-received, but 80 reviews note insufficient replenishment at certain times and a cramped dining area. Arriving early or off-peak is recommended.
coupleIs it suitable for couples? Anything to note?
Couples make up the largest group and praise the central location and spacious rooms. However, soundproofing is average and some mattresses are worn, so light sleepers should request a quiet room in advance.
roomWhat are the room facilities and comfort level like?
Rooms score 9.4/10 and cleanliness 9.3/10, featuring flat-screen TVs, air conditioning, and private bathrooms. Guests concerned about mattresses or pillows can request changes upon arrival.
serviceHow is the hotel service? Is there a 24-hour front desk?
Service scores 9.5/10 with consistently friendly staff. However, the entrance is dim and there is no 24-hour reception, so late-night arrivals should contact the hotel beforehand for directions.
policyWhat are the check-in and checkout times? Are pets allowed?
Check-in is listed from 00:00 and checkout is at 10:30. Children are welcome while pets are not allowed. Luggage storage and private check-in services are available.
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