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Grand Mercure Apartments Magnetic Island

★★★★·9.0/ 10Recommended
·Hotels
1 rooms· Check-in 2PM / out 10AM
Offsite parking discounted rates availableFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsAll 78 facilities +
Review
Official

Grand Mercure Apartments Magnetic Island is located on Magnetic Island, Queensland, and offers a waterfront property nestled amongst natural island beauty. Offering 124 one, two and three bedroom beach-house style apartments right on the waterfront, Grand Mercure Apartments Magnetic Island is a secluded sanctuary set amongst landscaped grounds in one of the most spectacular locations in the South Pacific. Only a 25 minute ferry ride from Townsville, Magnetic Island is just off the Queensland northern coast. Magnetic Island features a shopping precinct, restaurants, yacht club and dive facilities, and Grand Mercure Apartments Magnetic Island is located right next door.

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Guest scores & sentiment

From 370 guest reviews · multi-source · as of 2026-07-07

Guests praise the ferry-proximate location, ocean views, and pools, with friendly staff. Complaints focus on aging/dirty units, broken elevators, poor cleaning, missing kitchenware, parking disputes, and noise.

Dimension scores · cross-source

Location10.0
Surroundings10.0
Facilities9.5
Cleanliness9.5
Service9.0
Value8.9
PraisedExcellent location near ferry terminal · Beautiful ocean views · Multiple pools available · Spacious apartments
ComplaintsPoor cleanliness, dust and stains · Elevator breakdowns · Broken or outdated appliances · Room condition differs from photos

KEYIdeal for families valuing convenience and views. Verify unit condition and check facilities upon arrival; be mindful of parking rules.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near transport hubs?
Location scores 10/10. Guests praise its proximity to the ferry terminal for easy island access.
familyIs this hotel suitable for families with children?
Highly suitable with 4 pools and family rooms. 154 family guests noted great views but mixed cleanliness.
coupleWhat are the highlights for couples? Are there ocean views?
Highlights include stunning ocean views and rock wallabies. Note that some rooms may lack sea views.
roomHow are the room facilities? Is the kitchen fully equipped?
Apartments are spacious with stone kitchens. However, missing utensils and broken appliances are common complaints.
serviceHow is the staff service?
Service scores 9.0. Staff are praised for being friendly, helpful, and offering local ecosystem education.
facilityWhat leisure facilities are available?
Features 4 pools (infinity, saltwater, heated), spa, gym, and BBQ. Facility score is 9.5, but check pool availability.
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