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Jermuk Hotel and SPA

★★★★★·8.8/ 10Recommended
·Hotels
📍Myasnikyan 27 · Jermuk ↗
📞0034944236200·Official site ↗
Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAll 86 facilities +
Review
Official

This delightful city hotel enjoys a prime setting in the centre of Bilbao. The hotel is located close to the Plaza Nueva and its underground station, and provides the perfect setting for travellers who are eager to explore the boundless array of attractions and entertainment venues this charming city has to offer. The Arriga Theatre, the enchanting old town and the Guggenheim Museum are all within easy reach. This beautiful hotel enjoys a stunning architectural style and provides guests with the quintessential city retreat with a little something extra. The hotel interiors enjoy an intriguing blend of contemporary style and traditional elements, fused with retro designs. The guest rooms are sumptuously decorated and visitors will appreciate the comfortable, luxurious surroundings in which they can relax and unwind at the end of the day. As hotel policy it should be noted that smoking is prohibited in public areas, rooms and balconies.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests highly praise the stunning canyon and mountain views, well-maintained spa and treatment facilities, clean spacious rooms, and tranquil atmosphere. Dining offers wide variety but quality is inconsistent, with some noting early dinner times and limited international options. Common drawbacks include noise from children and poor soundproofing, language barriers, and confusion over what is truly included in the all-inclusive rate.

Dimension scores · cross-source

Service9.0
Facilities9.0
Cleanliness9.0
Surroundings9.0

KEYIdeal for guests seeking nature, wellness, and medical spa treatments. Verify all-inclusive details, meal schedules, and language support beforehand; less suitable for those needing quiet adult-only pools or strict English service.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and surrounding natural environment?＋
Nestled between canyons and mountains, it scores 9.0 for environment across 80 reviews. Guests highly praise the stunning natural scenery and tranquil atmosphere.
diningIs the dining and breakfast selection extensive?＋
The hotel offers an on-site restaurant and room service. Guests note a wide buffet variety, though food quality is inconsistent and dinner service starts relatively early.
familyIs it suitable for families with children, and what kid-friendly facilities are available?＋
Children are welcome, with family rooms, outdoor play equipment, and a heated pool featuring a shallow end. Please note that poolside noise may affect rest due to average soundproofing.
roomWhat are the room conditions and comfort level like?＋
Rooms are spacious and clean, scoring 9.0 for cleanliness. They feature modern amenities and non-smoking options, though some guests note limited soundproofing against music or hallway noise.
serviceIs the front desk service convenient, and can staff communicate in English?＋
A 24-hour front desk, express check-in, and concierge service are available. Staff score 9.0 for service and are generally friendly, but English and Russian proficiency may be limited.
facilityWhat spa and pool facilities does the hotel offer?＋
Facilities include a heated infinity pool, sauna, steam room, jacuzzi, and full spa center. Guests can also enjoy massages, beauty services, billiards, and darts.
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