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master Mirabell

9.5/ 10Excellent
·Apartments
Air conditioningFamily roomsLift / ElevatorExpress check-in/check-outSafety deposit boxPets allowedAll 28 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the prime location near the station and Old Town, clean modern apartments, responsive WhatsApp support, and seamless self check-in. Complimentary laundry, transit tickets, and snacks are valued. Main complaints focus on the lack of a stove and microwave, plus limited laundry machines and inconsistent dryer performance. Overall rating is highly positive.

Dimension scores · cross-source

Location9.6
Wi-Fi9.3
Rooms9.3
Cleanliness9.3
Facilities9.1
Service9.0
Surroundings9.0
Value8.8
PraisedExcellent location · Clean and modern rooms · Responsive staff · Comfortable beds
ComplaintsNo microwave/cooking facilities · Broken laundry machines · High parking fees · No kitchen heating/cooking facilities

KEYIdeal for guests prioritizing transit access, self check-in, and modern cleanliness. Those needing to cook should note the no-stove policy, and expect possible laundry queues during peak seasons.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?
The location is excellent, just 300m from Salzburg Central Station and Mirabell Palace. Major landmarks like Mozart's Birthplace are within walking distance.
diningCan I cook in the room? Is there a microwave or stove?
The kitchenette lacks a stove and microwave, so cooking is restricted. It features a fridge, dishwasher, and coffee machine instead.
serviceWhat is the check-in process? Is there a front desk?
It offers seamless self check-in via WhatsApp support. While there is no traditional front desk, staff response is highly rated and efficient.
familyIs it suitable for families? What family-friendly facilities are available?
Highly suitable for families with spacious rooms and pet allowance. Guests value free laundry and transit tickets, though the lack of cooking facilities is noted.
roomHow is the soundproofing and cleanliness of the rooms?
Rooms are professionally cleaned with a high cleanliness score of 9.3. However, some couples noted average soundproofing, so light sleepers should be aware.
facilityAre there laundry facilities? Are they convenient to use?
Free laundry is highly praised, but machines are limited and dryer performance can be inconsistent, potentially requiring waits during peak times.
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