The Pacific Sutera Hotel
The Pacific Sutera Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The resort offers taxi, car hire and shuttle amenities for your ease in navigating around Kota Kinabalu. When arriving by car, you'll be grateful for the on-site complimentary parking at resort. The resort offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by resort ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort. Smoking is permitted solely in the specified smoking zones allocated by resort. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at The Pacific Sutera Hotel have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at The Pacific Sutera Hotel. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at The Pacific Sutera Hotel, featuring halal choices to accommodate their needs. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at The Pacific Sutera Hotel. Make sure to discover the readily available beach at resort. Unwind and conclude each day delightfully by stopping by massage, hot tub, salon, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at resort and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at resort's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.
Guest scores & sentiment
From 370 guest reviews · multi-source · as of 2026-07-07
Guests praise friendly staff, excellent dining, and family-friendly facilities. Common complaints include outdated rooms, poor soundproofing, noise disturbances, and occasional hygiene issues.
Dimension scores · cross-source
KEYSuitable for families and foodies. Request high-floor quiet rooms to avoid noise; expect some facility wear.
FAQ · grounded in hotel data & reviews
Room types · 39
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Borneo Island Getaway - Executive Suite
Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.
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Executive Suite
Offering additional living space and overlooking the bay. It features a flat-screen satellite TV, dining and seating areas. The private bathroom is fitted with a bathtub, a shower and free toiletries.
Rates / book on FlyerTrip →Family Escapade At The Pacific (Malaysians With Mypr Card Only) – Executive Suite
Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.
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Pacific Executive Suite
<p><strong>1 King Bed OR 2 Twin Beds</strong></p><p>1130-sq-foot room with sea views </p><br/><p><b>Executive Level</b> - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location</p><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Memory foam bed and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Magnifying mirror</p><p>Non-Smoking</p>
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Borneo Island Getaway - Junior Suite
Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
Rates / book on FlyerTrip →Family Escapade At The Pacific (Malaysians With Mypr Card Only) – Junior Suite
Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
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Junior Suite
Overlooking the sea or golf course. It features a separate living area, a flat-screen satellite TV and a mini-bar. The private bathroom is fitted with a bathtub, a shower and free toiletries.
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Pacific Junior Suite
<p><strong>1 King Bed OR 2 Twin Beds</strong></p><p>807-sq-foot room with golf course views </p><br/><p><b>Executive Level</b> - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location</p><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Memory foam bed and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Magnifying mirror</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Family Escapade At The Pacific (Malaysians With Mypr Card Only) – Family Room
Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious family room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 3 beds.
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Family Room
Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
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Borneo Island Getaway - Deluxe King
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
Rates / book on FlyerTrip →Borneo Island Getaway - Deluxe Sea View King
The spacious double room offers air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Rates / book on FlyerTrip →Borneo Island Getaway - Deluxe Sea View Twin
The spacious twin room provides air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Rates / book on FlyerTrip →Borneo Island Getaway - Deluxe Twin
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
Rates / book on FlyerTrip →Borneo Island Getaway - Premium King
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.
Rates / book on FlyerTrip →Borneo Island Getaway - Premium Sea View King
The spacious double room features air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Rates / book on FlyerTrip →Borneo Island Getaway - Premium Sea View Twin
The spacious twin room features air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Rates / book on FlyerTrip →Borneo Island Getaway - Premium Twin
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious twin room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
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Deluxe King
Decorated with floor-to-ceiling windows, this double room features a flat-screen satellite TV, an electric kettle and a mini-bar. The private bathroom comes with a bath, a shower and free toiletries.
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Deluxe Room (Malaysian Residents)
<p><strong>1 King Bed</strong></p><p>355-sq-foot room with golf course views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Memory foam bed and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p>
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Deluxe Sea View King
Decorated with floor-to-ceiling windows, this double room features a flat-screen satellite TV, an electric kettle and a mini-bar. The private bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea view.
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Deluxe Sea View (Malaysian Residents)
<p><strong>1 King Bed</strong></p><p>355-sq-foot room with sea views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Memory foam bed and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p>
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Deluxe Sea View Twin
The spacious twin room offers air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
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Deluxe Twin
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious twin room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
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Family Escapade At The Pacific (Malaysians With Mypr Card Only) - Deluxe King
Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers: - Complimentary snorkelling for 13 years old and above - Complimentary 2 games of bowling at the Striker’s Bowl per room per night (pre-booking required) - Complimentary daily scheduled outdoor recreational activities - 20% discount on return island transfer to either Mamutik, Manukan or Sapi Island. - 20% discount on A La Carte menu (food only) at Café Boleh Restaurant excluding promotional items and/or any festive theme lunches/dinners
Rates / book on FlyerTrip →Family Escapade At The Pacific (Malaysians With Mypr Card Only) - Deluxe Sea View King
The spa bath is the standout feature of this twin/double room. The spacious twin/double room features air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit offers: - Complimentary snorkelling for 13 years old and above - Complimentary 2 games of bowling at the Striker’s Bowl per room per night (pre-booking required) - Complimentary daily scheduled outdoor recreational activities - 20% discount on return island transfer to either Mamutik, Manukan or Sapi Island. - 20% discount on A La Carte menu (food only) at Café Boleh Restaurant excluding promotional items and/or any festive theme lunches/dinners
Rates / book on FlyerTrip →Family Escapade At The Pacific (Malaysians With Mypr Card Only) - Deluxe Sea View Twin
The spacious twin room provides air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Rates / book on FlyerTrip →Family Escapade At The Pacific (Malaysians With Mypr Card Only) - Deluxe Twin
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious twin room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
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Family Escapade At The Pacific (Malaysians With Mypr Card Only) – Premium King
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.
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Family Escapade At The Pacific (Malaysians With Mypr Card Only) - Premium Sea View King
The spacious double room provides air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Rates / book on FlyerTrip →Family Escapade At The Pacific (Malaysians With Mypr Card Only) - Premium Sea View Twin
The spacious twin room features air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Rates / book on FlyerTrip →Family Escapade At The Pacific (Malaysians With Mypr Card Only) – Premium Twin
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.
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Package - Deluxe Double Or Twin Room
Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box.
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Package - Deluxe Double Or Twin Room With Sea View
The spacious twin/double room offers air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom featuring a walk-in shower.
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Premium King
Decorated with floor-to-ceiling windows and features golf course view, this double room is fitted with a flat-screen satellite TV, an electric kettle and a mini-bar. The private bathroom comes with a bath, a shower and free toiletries.
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Premium Sea View King
This twin/double room features a mini-bar, view and electric kettle. * Daily newspaper * A selection of international newspapers, magazines and books available
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Premium Sea View Twin
The spacious twin room offers air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Rates / book on FlyerTrip →Premium Twin
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious twin room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
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Deluxe Sea View
<p><strong>2 Twin Beds</strong></p><p>Overlooking the sea</p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - LCD television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Memory foam bed and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Magnifying mirror</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Facilities · 95
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.