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Wellington Hotel & Spa Madrid

★★★★★·9.0/ 10Recommended
·Hotels
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 83 facilities +
Review
Official

Nestled in Madrid's distinguished Salamanca district, the 5-star Hotel Wellington offers a blend of classic design and modern touches within a historic limestone building. Steps from Retiro Park, Alcalá Gate, Colón Square, and the Art Triangle (Prado, Thyssen, and Reina Sofía museums), it's ideal for exploring the city's cultural treasures and indulging in luxury shopping and dining. The hotel boasts 251 elegant guestrooms with tailored linens and high ceilings, a variety of restaurants including the Michelin-starred Kabuki and Goizeko Wellington (serving Basque cuisine), and a rooftop garden providing fresh ingredients. Exclusive amenities include a seasonal outdoor pool, solarium, jacuzzi, English bar, coffee shop, and a wellness center with spa and fitness facilities. Thirteen meeting rooms cater to business needs. Please note: The hotel is closed for renovations until October 30, 2020. For the cleanliness policy, visit the property page on Preferredhotels. com.

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Guest scores & sentiment

From 286 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime Retiro location, elegant decor, and exceptional staff service, especially in the VIP lounge. Breakfast is highly rated. Complaints focus on outdated rooms, AC issues, pool area needing renovation, and occasional rudeness or communication gaps at reception.

Dimension scores · cross-source

Service9.0
Location9.0
Value8.0
PraisedPrime location near dining and shopping · Exceptional and professional staff service · Outstanding Wellington Club facilities and service · Rich and high-quality breakfast
ComplaintsSome rooms are outdated and need renovation · Pool area is unattractive and needs improvement · Occasional negative feedback on front desk service · Controversies over booking policies or package terms

KEYSuitable for travelers valuing location and service. Verify room condition and staff attitude upon booking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
Located in the upscale Salamanca district next to Retiro Park (Location score: 9.0), it offers excellent access to central attractions.
diningWhat dining options are available? How is the breakfast?
Features Kabuki sushi, Goizeko Wellington Basque cuisine, and a coffee shop. Breakfast is highly praised for its quality and variety.
memberWhat services does the Executive Lounge (Wellington Club) offer?
Located on the 7th floor, it features a private lounge, terrace with city views, library, high-speed WiFi, and an all-day snack bar.
roomWhat are the room facilities? Any special features?
Elegant rooms feature free WiFi, flat-screen TVs, and marble bathrooms. Some include Nespresso machines, though some guests note outdated fixtures.
facilityDoes the hotel have a swimming pool and spa?
Yes, it has a swimming pool and spa center (sauna, hammam, etc.). However, some guests noted the pool area needs renovation.
serviceHow is the level of service at the hotel?
Service scores 9.0/10. Staff, especially in the VIP lounge, are praised for being attentive and professional, though occasional rudeness was noted.
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