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Swissotel Chicago

★★★★·8.7/ 10Recommended
SSwissôtel Hotels & Resorts·ALL - Accor Live Limitless·Hotels
1980 opened · 2009 renovated· 662 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 43 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Swissôtel Chicago. Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Swissôtel Chicago with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Swissôtel Chicago, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Swissôtel Chicago. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At Swissôtel Chicago, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting massage before you depart. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 356 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime location, river/lake views, cleanliness, and generally friendly staff. Major complaints focus on high parking fees, mandatory urban experience charges, expensive dining, and occasional issues with shower design, noise near elevators, or outdated facilities.

Dimension scores · cross-source

Cleanliness9.4
Surroundings9.4
Service9.0
Facilities8.8

KEYIdeal for location/view seekers. Plan parking costs, beware of extra fees, and request rooms away from elevators.

FAQ · grounded in hotel data & reviews

locationHow is the location of Swissotel Chicago?
The hotel boasts a prime downtown location with stunning river and lake views, highly praised by guests for its convenience and scenery.
valueWhat is the overall guest satisfaction for this hotel?
With an average score of 8.3 from 356 reviews and a 99% recommendation rate, guests highly rate cleanliness and service, though extra fees should be noted.
diningWhat dining options does the hotel offer?
Options include classic American breakfast buffets, premium beef at The Palm, and small plates at Amuse lounge, though some guests find dining expensive.
roomWhat amenities are included in the guest rooms?
Rooms feature flat-screen TVs, oversized workspaces, safes, and coffee makers. While clean, some guests note outdated facilities, shower design issues, or noise.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 12:00. Express check-in is available, with limited-hour front desk reception.
pros_consWhat are the main pros and cons of staying here?
Pros: excellent location, great views, high cleanliness, and friendly staff. Cons: high parking/experience fees, expensive dining, and occasional noise or facility issues.
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