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Kimpton Hotel Arras by IHG

★★★★·9.3/ 10Excellent
KKimpton Hotels & Restaurants·IHG One Rewards·Hotels
2019-09-26 opened· 128 rooms· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorAll 82 facilities +
Review
Property information · Agoda

At Kimpton Hotel Arras By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and luggage storage. At the hotel, their ticket service can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Kimpton Hotel Arras By IHG. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site shared kitchen available. At Kimpton Hotel Arras By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage and spa for ultimate relaxation. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

IHG One Rewards · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessNot included
Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 81 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime downtown location, friendly staff, and clean, comfortable rooms. Common complaints include missing in-room coffee makers, uncomfortable pillows, high valet costs, and limited dining hours.

Dimension scores · cross-source

Location9.8
Service9.6
Cleanliness9.6
Surroundings9.6
Facilities9.5
Value9.2
+ PraisedPrime location · Friendly and professional staff · Comfortable and modern rooms · Good breakfast and coffee service
- ComplaintsLack of in-room coffee makers · Uncomfortable pillows · Limited dining options or high prices · Expensive valet parking with occasional logistics issues

KEYIdeal for those valuing location and service. Bring own pillows if sensitive, check dining hours, and consider valet costs.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Located in prime downtown Asheville (score 9.8), it is close to Biltmore Estate and Harrah's Cherokee Center, making exploration easy.
serviceWhat is the staff service like?+
Service scores 9.6/10. Guests consistently praise the friendly, professional, and helpful staff, with 24-hour front desk support.
roomAre rooms fully equipped? Any drawbacks?+
Rooms are clean and comfortable (score 9.6) with TVs and safes. However, some guests noted missing coffee makers and uncomfortable pillows.
diningWhat are the dining options and hours?+
The hotel has a restaurant and room service with praised breakfast. Note that dining hours are limited, especially late Sunday nights.
familyIs this hotel suitable for families with children?+
Yes, it allows children and offers family rooms. The downtown location is walkable and staff are family-friendly, though some note occasional night noise.
coupleHow is the experience for couples?+
Highly rated by 44 couples for its prime downtown location, modern comfortable rooms, and warm service, creating a romantic atmosphere.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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