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Phyllis Court Members Club

★★★★·9.2/ 10Excellent
·Hotels
Check-in 03:00 PM / out 10:30 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Swimming poolFamily roomsLift / ElevatorSafety deposit boxAll 61 facilities +
Review
04

Guest scores & sentiment

From 432 guest reviews · multi-source · as of 2026-07-18

Guests highly praise the prime Thames-side location, stunning views, and well-maintained grounds. Staff are consistently friendly and professional, with breakfast quality receiving strong acclaim. Main drawbacks include lack of air conditioning causing room heat in summer, strict dress codes and member-only area restrictions that some find restrictive, compact or dated rooms in some cases, and occasional slow service during peak breakfast hours.

Dimension scores · cross-source

Location10.0
Facilities9.1
Cleanliness9.1
Surroundings9.0
Service8.2
Value7.1
PraisedBeautiful river views and gardens · Friendly and helpful staff · Excellent breakfast · Convenient and safe location
ComplaintsHot rooms without air conditioning · Restricted access for non-members · Some dated facilities or small rooms · Noise disturbances

KEYIdeal for travelers seeking riverside views and a quiet English atmosphere. Book outside peak summer heat, confirm dress codes and guest access areas, and verify room size when booking.

FAQ · grounded in hotel data & reviews

locationHow is the location and view?
Located on the Thames with a perfect 10/10 location score, guests praise the stunning river views and elegant gardens.
diningIs breakfast and dining varied?
Breakfast is highly rated for quality and variety. Multiple dining options and two bars are available, though service may be slower during peaks.
serviceHow is the staff service?
Staff are friendly and professional with a service score of 8.2. Occasional delays may occur during peak hours or on Sundays.
roomWhat are the room facilities and comfort?
Rooms have modern amenities but some are compact or dated. Note that there is no air conditioning, which can cause heat in summer.
policyWhat are the check-in and check-out times?
Check-in is after 15:00 and check-out is before 10:30. Children are allowed, but pets are not permitted.
pros_consWhat are the main pros and cons?
Pros: Prime location, stunning views, high-quality breakfast. Cons: No AC in summer, strict dress codes, and some dated room fixtures.
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