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The Residence Hotel & Apartments

★★★★
·Hotels
24-hour front deskGardenBBQ facilitiesLaundryLuggage storageDry cleaningAll 45 facilities +
Review
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise exceptional staff service and Fusion restaurant food in a tranquil setting. Complaints focus on renovation noise, aging facilities like shower temperature, occasional hygiene issues, and power outages.

Dimension scores · cross-source

Service8.0
Value7.0
Location7.0
PraisedExceptional staff hospitality · Excellent & varied dining · Spacious & clean rooms · Convenient business location
ComplaintsAging fixtures & maintenance gaps · Noise from ongoing renovations · Occasional equipment faults or cleaning lapses · Occasional service delays

KEYIdeal for guests valuing service and dining. Avoid construction areas and verify room condition upon booking.

FAQ · grounded in hotel data & reviews

serviceHow is the service level?
With a service score of 8.0 from 200 reviews, guests highly praise staff like Chetan and Yatish for their professionalism. Business travelers appreciate the attentive service, though some note occasional delays in maintenance response.
diningAre there rich dining options?
The Fusion Multicuisine restaurant offers excellent international dishes. Breakfast buffets are diverse and tasty. A coffee shop, 24-hour room service, and snack bar ensure all-day dining needs are met.
businessIs it suitable for business travel?
Highly suitable. Among 107 business reviews, professional service and rich breakfasts are praised. The hotel features a 24-hour business center, conference space, and express check-in, offering an excellent overall experience despite occasional aging facilities.
familyIs it suitable for families?
Suitable. 37 family guests praised spacious rooms, kids' pools, and quality dining. Staff like Alwyn receive high marks for proactive service. Note that surrounding roads may be congested, and some reviews mention slightly aged facilities.
coupleHow is the experience for couples?
15 couple guests found the environment tranquil and rooms spacious. Service from Chetan and Jagdish was praised. Main drawbacks include occasional odors, shower issues, and renovation noise, so confirming room status beforehand is advised.
facilityWhat leisure and fitness facilities are available?
Features include a 24-hour gym, outdoor pool, steam room, spa, and yoga classes. The garden offers a tranquil environment. However, some aging facilities may cause issues like unstable shower temperatures.
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