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Palm Island Resort & Spa

★★★★
·property
Proposal/romance packages availableBoat on siteBoat tours nearbyFitness facilitiesFree bicycles on siteFree breakfastAll 47 facilities +
Review
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the stunning natural beauty, long beaches, and friendly service, with generally good food. Common complaints include aging facilities, transport delays, paid/slow WiFi, and insufficient mosquito control.

Dimension scores · cross-source

Location9.4
Service9.0
Cleanliness9.0
Value8.4
PraisedStunning natural scenery and sandbar · Friendly and attentive staff · Rich and delicious dining options · Spacious, private, and quiet environment
ComplaintsSome facilities are worn and need maintenance · Limited WiFi coverage in rooms · Air conditioning noise issues · Management issues causing schedule delays

KEYIdeal for nature lovers exploring the large island. Bring insect repellent, expect older facilities, and allow buffer time for potential transport delays.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Guests rate the location highly at 9.4/10, featuring a private beach and unique sandbar. However, some note occasional transport delays, so plan ahead.
diningWhat dining options are available?
The hotel offers complimentary buffet breakfast and international cuisine at Royal Palm Restaurant and the beach bar. Couples and families particularly praise the seafood BBQ and diverse menu.
coupleIs it suitable for couples?
Highly recommended. 99 couple guests praise the private setting, white sands, and unique sandbar. The resort also offers proposal/romance packages and couples/private dining options.
familyAre children allowed?
Official policy states children are not allowed. Although 42 family groups previously praised the natural scenery and water activities, please do not book with children.
serviceHow is the service quality?
Service scores 9.0/10, with staff noted as friendly and attentive. However, the front desk has limited hours, so confirm needs in advance.
facilityWhat are the main facilities?
Features include a full-service spa, outdoor pool, tennis court, and fitness center. Guests can use free bicycles, though some reviews note paid or slow WiFi in certain areas.
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