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Hilton Garden Inn Louisville Mall Of St. Matthews

★★★·9.2/ 10Excellent
HHilton Garden Inn·Hilton Honors·Hotels
2017 opened· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 65 facilities +
Review
Official

At Hilton Garden Inn Louisville Mall of St. Matthews, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage. Desire to unwind? Make the most of your visit at Hilton Garden Inn Louisville Mall of St. Matthews with accessible amenities such as room service. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Hilton Garden Inn Louisville Mall of St. Matthews come furnished with blackout curtains to cater to your needs and comfort. A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain chosen rooms, instant tea is conveniently available for your use. Hilton Garden Inn Louisville Mall of St. Matthews offers a hair dryer and toiletries in the restrooms of specific accommodations. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Hilton Garden Inn Louisville Mall of St. Matthews, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Hilton Garden Inn Louisville Mall of St. Matthews, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 309 guest reviews · multi-source · as of 2026-07-19

Guests praise the prime location, modern cleanliness, and friendly staff. Common complaints include inconsistent breakfast quality, maintenance issues like elevators and water pressure, and automatic parking fees.

Dimension scores · cross-source

Location9.4
Cleanliness9.4
Service9.0
Facilities9.0
Value8.6
PraisedExcellent location near mall and dining · Friendly and professional staff · Spacious, clean and modern rooms · Varied breakfast with attentive service
ComplaintsElevator outages or single-elevator wait times · Breakfast sometimes excluded from rate or inconsistent quality · Limited bar operating hours · Minor room maintenance issues

KEYSuitable for those seeking convenience and comfort. Verify breakfast inclusion, check room facilities, and note parking fees.

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