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Hôtel de Bourgtheroulde, Autograph Collection

★★★★★·9.3/ 10Excellent
AAutograph Collection·Marriott Bonvoy·Hotels
2010 opened· Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolAll 92 facilities +
Review
Official

Hotel de Bourgtheroulde, Autograph Collection offers top-notch services and amenities, ensuring guests experience utmost comfort. Experience the wonders of Rouen with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as safety deposit boxes. Traveling with minimal luggage is achievable at Hotel de Bourgtheroulde, Autograph Collection due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hotel de Bourgtheroulde, Autograph Collection is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, the presence of mini bar can be found. Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 262 guest reviews · multi-source · as of 2026-07-11

Guests praise the historic charm, central location, and attentive staff. The pool and beds are comfortable. Complaints focus on outdated room tech, poor outlet placement, AC noise, and inconsistent breakfast quality.

Dimension scores · cross-source

Location10.0
Cleanliness9.0
Surroundings9.0
Facilities8.6
Service8.1
Value8.0
Rooms7.3
PraisedExcellent location and historic charm · Attentive and professional service · Outstanding spa facilities · Extensive breakfast selection
ComplaintsOutdated amenities or small rooms · Construction noise and dust · Inconsistent service experiences · Booking perks not honored

KEYIdeal for history lovers seeking convenience. Verify room tech age and check for AC noise if sensitive to sleep disturbances.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? How is the surrounding transportation?
Yes, it scores a perfect 10.0 for location. Situated in Rouen's historic center, it offers easy access to attractions and public transport ticketing.
diningHow is the breakfast? What options are available?
The breakfast has an extensive selection but quality can be inconsistent. Some guests noted high prices and lack of Asian options. L'Aumale restaurant serves traditional local cuisine.
facilityDoes the hotel have a swimming pool and spa facilities?
Yes, the hotel features a heated indoor pool, a spa with sauna and hammam, and massage services. These amenities are highly rated by guests for relaxation.
roomAre the room facilities new? Is there anything I should be aware of?
Some rooms show signs of age, such as outdated TVs, poor outlet placement, and AC noise. While bedding is comfortable, request a room upgrade or report issues if you require modern tech or quietness.
familyIs this hotel suitable for families with children? What kid-friendly facilities are there?
It is family-friendly, offering family rooms, kid meals, and accessible facilities. The pool and spa are highlights. However, some facilities are dated, and Asian breakfast options may be limited.
businessIs this convenient for business travelers? Are there office facilities?
Very convenient due to its central location. It offers fax/photocopying, luggage storage, and express check-in/out. Free Wi-Fi is available, but poor outlet placement in some rooms may require adapters.
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