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Island Inn at 123 West

★★★·9.0/ 10Excellent
·Hotels
Air conditioningFamily roomsExpress check-in/check-outParkingBoard games/puzzlesGrocery deliveriesAll 30 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests praise the prime ferry-adjacent location, modern European design, spacious clean suites, and attentive service. Main complaints involve numerous stairs with no elevator, affecting mobility; some noted noise, hot water issues, or minor facility details.

Dimension scores · cross-source

Location10.0
Rooms9.9
Service9.8
Cleanliness9.8
Facilities9.7
Surroundings9.6
Value9.0
Wi-Fi8.0
+ PraisedExcellent location (near ferry/downtown) · Spacious, clean, modern rooms · Friendly and helpful staff · Well-equipped amenities (fridge/snacks)
- ComplaintsNo elevator, many stairs · Noise insulation issues · Hot water availability issues · Towel quality could be better

KEYIdeal for walkers seeking high-quality stays. Those with mobility issues should consider the stairs. Verify room layouts beforehand.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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