Name: Hotel Don Luis Puerto Montt
Address: Quillota, 146 Esquina Urmeneta, Puerto Montt, CL

Official

Next to the historic center, Novotel Suites Málaga offers you the ideal space for your family vacations or business trips. Relaxing is easy in our comfortable, spacious suites. Free access to the fitness room, WiFi throughout the property. It also has public parking and 24 hour snack service. Easy access to the city center, airport and main museums.

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Guest scores & sentiment

From 485 guest reviews · multi-source · as of 2026-07-05

Dimension scores · cross-source

Location9.0

Cleanliness9.0

Facilities8.3

Surroundings8.2

Value8.0

Service8.0

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

Located near the main square with excellent accessibility (score 9.0). It is just a 15-minute drive from the airport.

valueWhat is the overall rating and recommendation rate?＋

With 485 reviews, it has an 8.1 average score and a 99% recommendation rate. Cleanliness and service are highly rated.

diningWhat dining options are available?＋

Features Doña Elena restaurant for regional dishes, plus an on-site coffee shop and snack bar. Room service, packed lunches, and kid meals are available.

roomWhat are the highlights of the room facilities?＋

Rooms feature cable TV, hair dryers, safes, and electronic locks. Some suites offer stunning views of Reloncavi Sound with free WiFi.

facilityWhat fitness and leisure facilities are offered?＋

Guests can relax in the sauna or work out in the fitness room (surcharge). Luggage storage, ironing, and tour desk services are also available.

policyWhat are the check-in/out times and pet policy?＋

Check-in is at 15:00 and check-out at 11:00 with contactless options available. Please note that pets are not allowed.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Superior Double Room

1 × Extra-large double bed (Super-king size)16 ㎡up to 3

Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

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Executive Double Room

1 × Extra-large double bed (Super-king size)13 ㎡up to 3

This recently refurnished room has traditional wood décor, a working desk, private bathroom with tub, LCD TV, mini-bar, hairdryer and free amenities. A queen bed or two twins are available.

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Executive Twin Room

2 × Twin bed13 ㎡up to 3

This recently refurnished room has traditional wood décor, a working desk, private bathroom with tub, LCD TV, mini-bar, hairdryer and free amenities. A queen bed or two twins are available.

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Single Room

1 × Twin bed12 ㎡up to 2

This single room features a TV. The unit has 1 bed.

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Facilities · 65

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Lift / ElevatorLuggage storageSafety deposit boxFax/photocopyingIroning serviceCar hireSaunaPacked lunchesParkingShuttle service (additional charge)Concierge serviceKid mealsFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessInternet accessFitness facilities (surcharge)No accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableReception hallBilliards or pool tableSelf parking (surcharge)Snack bar/deliAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Housekeeping on requestRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

Sights

1

Cathedral of Puerto Montt

place_of_worship

church in Puerto Montt, Chile

122m

2

Estadio Bicentenario de Chinquihue

culture

stadium in Puerto Montt

4.6km

1

2

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.