Name: Graf Hotel
Address: Eримбетова 87 улиица Еримбетова 87 микрорайон северо-восток, Shymkent, KZ

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the central Old Town location, quiet street, friendly staff, and good breakfast. Main complaints involve small room sizes, poor soundproofing causing noise issues, and shower leakage or temperature control problems.

Dimension scores · cross-source

Location9.7

Service9.5

Rooms9.4

Cleanliness9.4

Wi-Fi9.2

Value9.2

Facilities9.0

Surroundings9.0

＋ PraisedExcellent location · Attentive and friendly staff · Delicious and varied breakfast · Clean and tidy rooms

－ ComplaintsNoise issues/poor soundproofing · Firm or narrow beds · Minor facility issues (lighting, locks) · Uncomfortable twin beds

KEYIdeal for those valuing location and service. Check room size and soundproofing if space-sensitive.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × Extra-large double bed (Super-king size)45 ㎡up to 2

The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.

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Double or Twin Room

1 × Extra-large double bed (Super-king size)21 ㎡up to 2

The air-conditioned twin/double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

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Facilities · 66

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningLift / ElevatorExpress check-in/check-outFax/photocopyingFacilities for disabled guestsIroning serviceParkingTerracePrivate check-in/check-outShared lounge/TV areaShuttle service (additional charge)Shared kitchenBaby safety gatesLower bathroom sinkEmergency cord in bathroomOutdoor furnitureFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessMobile app for room serviceInternet accessJapanese gardenExpress check-inNo accessible shuttleOffsite parking discounted rates availableBulk dispenser for toiletriesReception hallSelf parking (surcharge)Television in common areasAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughoutWheelchair accessible

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Nearby & map

Sights

1

Kazhimukan Munaitpasov Stadium

culture

multi-purpose stadium in Shymkent, Kazakhstan

3.7km

2

Shymkent Zoo

park

zoo

3.5km

3

Independence Park

park

park in Shymkent, South Kazakhstan

5.4km

4

Russian Drama Theatre

culture

Russian-language theatre in Shymkent, Kazakhstan

5.3km

1

2

3

4

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.