Guest scores & sentiment

From 107 guest reviews · multi-source · as of 2026-07-19

Guests praise the spa, mountain views, and value, noting friendly staff. Complaints focus on maintenance issues (leaks, dirty carpets), inconsistent restaurant quality, complex bookings, noisy outdoor areas, and occasional rude service.

Dimension scores · cross-source

Wi-Fi9.6

Rooms9.1

Service9.0

Location8.9

Cleanliness8.9

Facilities8.8

Value8.6

＋ PraisedExcellent restaurant food · Highly appreciated pools and spa facilities · Spacious and clean rooms · Convenient location

－ ComplaintsDifficult jacuzzi and spa booking and availability · Inconsistent staff attitude and professionalism · Occasional room cleanliness and maintenance issues · Limited breakfast variety and early sell-out

KEYIdeal for budget spa seekers. Avoid holidays for peace, check restaurant reviews, and inspect room facilities upon arrival.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite with Balcony

1 × Queen bed55 ㎡up to 4

This spacious suite is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds.

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Double Room with Balcony

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed28 ㎡up to 4

The spacious double room provides air conditioning, a seating area, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

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Facilities · 63

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorSafety deposit boxIroning serviceHot tub/JacuzziSaunaMassage servicesParkingTerracePrivate check-in/check-outKids' outdoor play equipmentHeated poolShallow endSpa/wellness center servicesFence around poolSteam roomBeauty ServicesCoffee Shop on siteHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during stayPhysical distancing in dining areasScreens / Barriers between staff and guests for safetyThermometers for guests provided by propertyInternet accessJapanese gardenFitness facilities (surcharge)NightclubExercise/lap poolOffsite parking discounted rates availablePlayground on sitePool sun loungersReception hallBilliards or pool tableSelf parking (surcharge)Bicycle-friendly propertyBeach umbrellasSwimming nearbyAccess to nearby outdoor poolAccess to nearby indoor poolFree wired internetGamesGarageFree pool cabanasHealth or beauty spa nearbyHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout