Name: Diamond Hotel Shymkent
Address: 178-й квартал, 181, Shymkent, KZ

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Guest scores & sentiment

From 154 guest reviews · multi-source · as of 2026-07-18

Guests praise the new facilities, spacious clean rooms, and welcoming staff. Main complaints involve insufficient breakfast variety and restocking, poor soundproofing, uncomfortable bedding, and unstable Wi-Fi.

Dimension scores · cross-source

Cleanliness9.3

Service9.1

Location9.1

Facilities8.9

Surroundings8.8

Value8.6

＋ PraisedClean environment and new facilities · Friendly and professional staff · Spacious and comfortable rooms · Tasty and filling breakfast

－ ComplaintsLimited breakfast variety and slow replenishment · Poor soundproofing and night noise · Hard mattresses and poor pillow quality · Rigid checkout policy and booking system issues

KEYSuitable for those valuing new facilities and service. Light sleepers should check soundproofing; arrive early for breakfast.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × Queen bed70 ㎡up to 2

The spacious suite features air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 2 beds.

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Deluxe Double or Twin Room with Balcony

1 × Queen bed35 ㎡up to 2

The spacious twin/double room features air conditioning, a private entrance, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 1 bed.

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Standard Double or Twin Room

1 × Extra-large double bed (Super-king size) / 2 × Queen bed35 ㎡up to 2

Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as mountain views.

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Facilities · 72

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsIroning servicePacked lunchesParkingTerraceKaraokePrivate check-in/check-outShuttle service (additional charge)Concierge serviceAllergy-free roomFruitsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessMobile app for room serviceInternet accessFitness facilities (surcharge)Express check-inNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableReception hallSelf parking (surcharge)Airport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Hosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

Sights

1

Kazhimukan Munaitpasov Stadium

culture

multi-purpose stadium in Shymkent, Kazakhstan

5.3km

2

Shymkent Zoo

park

zoo

4.0km

3

Independence Park

park

park in Shymkent, South Kazakhstan

6.6km

4

Russian Drama Theatre

culture

Russian-language theatre in Shymkent, Kazakhstan

6.8km

5

Mausoleum of Abdul Aziz Baba

monument

9.8km

1

2

3

4

5

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.