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Best Western Plus University Inn

★★★★·7.4/ 10Good
BBest Western Plus·Best Western Rewards·Hotels
Check-in 15:00 / out 11:00
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageAll 56 facilities +
Review
Official

Relax and leave the details to us, the completely renovated Best Western Plus University Inn is just minutes from Interstate 40 and from the Lawrence Joel Veterans Memorial Coliseum Complex and Annex, the Dixie Classic Fair, Winston Salem Fairgrounds and Annex, Ernie Shore Field, downtown shopping and dining. Our lovely boutique-style hotel is pet-friendly and close to cultural attractions such as the Reynolda House Museum of American Art, Old Salem, as well as hiking, fishing and local wineries near the Blue Ridge Mountains. Going to an event at BB%amp;T Soccer Park? Our proximity to it makes us the ideal hotel choice for your stay. Cheering on your favorite team? Winston-Salem is home to Wake Forest University, Home of the Demon Deacons and Winston-Salem State University, Home of the Rams, both local partners of our hotel. In addition, Best Western Plus University Inn plays host to several local professional sports teams, the Winston-Salem Dash and The Carolina Thunderbirds. With 8, 000 square feet of function and meeting space, we are the perfect host for your wedding or special celebration in the Winston-Salem area. In addition to that, our upgraded property is perfect for business meetings of all sizes and conventions. Everyday our guests can enjoy our newly improved, complimentary hot breakfast featuring eggs, meats, waffle station, as well as several gluten-free options. Our spacious guest rooms include mini refrigerators, coffee makers, hair dryers, and 43-inch LED TV's. Additionally, all guests can enjoy our seasonal outdoor pool. Our property upgrades include installation of a new state-of-the-art Wi-Fi system for all guest rooms, renovated meeting rooms and public areas.

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Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests praise the warm staff, excellent breakfast, and convenient location. Common complaints involve high peak-season prices, noise from pools or thin walls, and occasional service hiccups.

Dimension scores · cross-source

Location9.2
Service9.0
Cleanliness8.9
Value8.5
Rooms8.4
Wi-Fi8.0
Facilities8.0
Surroundings7.2
PraisedConvenient location · Hearty breakfast · Spacious and clean rooms · Friendly staff
ComplaintsPoor soundproofing/noise · Outdated facilities · Uncomfortable beds · Hygiene or odor issues

KEYIdeal for families and pet owners. Avoid weekends for better rates; request rooms away from the pool to minimize noise.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the nearby attractions?
The location is excellent (score 9.2), just 500m from LJVM Coliseum and near major attractions like Wake Forest University and Hanes Mall.
diningWhat is the breakfast like? Is it included?
A complimentary continental breakfast is provided, praised by guests as 'excellent' and 'abundant'.
familyIs this hotel suitable for families with children?
Yes, highly rated by families (58 reviews) for breakfast quality and staff service. It is also pet-friendly.
businessHow is the experience for business travelers?
Business travelers (43 reviews) praise the free breakfast, cleanliness, and exceptional service (score 9.0). Free WiFi is available.
roomAre the rooms quiet? Is there noise disturbance?
Some guests report poor soundproofing and noise from the pool area. Request a room away from the pool if you need quiet.
serviceHow is the level of service?
Service is highly praised with a score of 9.0. Staff are described as 'warm and professional', offering 24-hour front desk service.
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