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The Balmoral Hotel

★★★★★·9.4/ 10Excellent
·Hotels
1902 opened · 2015 renovated· 188 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 55 facilities +
Review
Official

The Balmoral Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at The Balmoral Hotel, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service and room service contribute to making a perfect selection for your stay. Each accommodation at The Balmoral Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, the presence of mini bar can be found. The Balmoral Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. The Balmoral Hotel provides a superb assortment of leisure amenities for guests to enjoy. Make certain to allocate time for discovering the shoreline, easily reachable right from the hotel. Unwind after a long day by stopping by steam room, spa and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional service, concierge care, and prime location. Complaints focus on high costs, inconsistent dining, theatrical check-ins, and occasional maintenance issues.

Dimension scores · cross-source

Location10.0
Cleanliness9.7
Surroundings9.6
Rooms9.6
Facilities9.4
Service9.0
Value8.0
PraisedWarm and professional service · Prime location · Excellent dining experience · Comfortable and clean rooms
ComplaintsPoor views/small windows in some rooms · Check-in communication issues · Elevator issues or waits · Service errors and poor communication

KEYIdeal for service-focused travelers. Caution advised for budget-sensitive guests or those preferring quiet dining.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What transport or attractions are nearby?
With a perfect 10.0 location score, it is centrally located near the train station. Many rooms offer stunning views of Edinburgh Castle and the Old Town.
serviceHow is the stay experience? What are the service highlights?
Rated 9.4 with a 99% recommendation rate, guests praise the exceptional concierge service. Some note slightly rigid communication during early check-ins.
diningWhat dining options are available? How is the breakfast experience?
Options include Number One fine dining, Brasserie Prince, and Bar Prince, plus traditional afternoon tea. While rated 9.0, some guests found the breakfast service rushed.
roomHow are the room facilities and views? Is it suitable for guests seeking scenery?
Rooms scored 9.6, featuring marble bathrooms and interactive TVs. Many boast castle views, though some reviews note limited views or small windows in certain categories.
facilityDoes the hotel have fitness or spa facilities?
Yes, the Balmoral Spa features a pool, sauna, Turkish steam room, and 5 treatment rooms, plus a gym. Facilities scored 9.4, ideal for relaxation and wellness.
familyIs this hotel suitable for families with children?
It welcomes children and pets, offering family rooms and kid meals. Families rate it highly for service and suites, though the high cost may be a concern for some.
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