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Best Western Premier de La Poste & Spa

Name: Best Western Premier de La Poste & Spa
Address: 35 Rue Emile Zola, Troyes, FR

★★★★·9.4/ 10Excellent

BBest Western Premier·Best Western Rewards·Hotels

📍35 Rue Emile Zola · Troyes ↗

📞+33325565210

Check-in 03:00 PM / out 12:00 PM

Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 53 facilities +

Review

Official

At Best Western Premier Hotel de la Poste & Spa, exceptional service and top-notch amenities create a memorable experience for guests. Continuously receive the support you require through front desk amenities such as safety deposit boxes. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to instant tea and mini bar. Best Western Premier Hotel de la Poste & Spa offers a hair dryer and bathrobes in the restrooms of specific accommodations. At Best Western Premier Hotel de la Poste & Spa, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the sauna situated precisely at the hotel.

Guest scores & sentiment

From 365 guest reviews · multi-source · as of 2026-07-07

Guests praise the central location, staff, breakfast, and spa. Common complaints include broken AC, difficult luggage handling due to stairs, confusing parking access, and occasional service lapses.

Dimension scores · cross-source

Location9.6

Cleanliness9.3

Service9.2

Facilities8.8

Surroundings8.8

Value8.6

＋ PraisedExcellent central location · High-quality abundant breakfast · Friendly professional staff · Clean and tidy rooms

－ ComplaintsPoor soundproofing · AC issues or noise · Limited spa facilities · Parking hard to find/requires booking

KEYIdeal for convenience seekers. Book parking early, pack light for stairs, and verify AC status before booking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient?＋

Located in the heart of Troyes with excellent accessibility (score 9.6). Nearby restaurants abound, but some guests noted stray people at night, so stay alert.

diningHow is the breakfast? What are the options?＋

The buffet breakfast is highly praised for its variety and quality. However, some guests found options limited or industrial, so check the menu in advance.

facilityDoes the hotel have a spa? What does it include?＋

Yes, it offers a complimentary Nuxe Spa with sauna, hammam, and sensory showers. While comfortable, there is no pool, and massage appointments are hard to get.

policyWhat are the check-in and check-out times?＋

Check-in is at 15:00 and check-out at 12:00. 24-hour reception is available. Best Western Rewards Diamond+ members may qualify for early check-in or late checkout (subject to availability).

serviceHow is the staff service?＋

Staff service is highly rated (9.2). Guests consistently praise the friendly, professional, and helpful attitude of the team, making it a standout feature.

roomHow are the room facilities? Any warnings?＋

Rooms have unique decor but suffer from aging facilities. Common issues include AC faults/noise, broken TVs, and poor soundproofing. Inspect rooms carefully upon arrival.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Suite

1 × Double bed / 1 × Extra-large double bed (Super-king size)70 ㎡up to 4

The spacious air-conditioned suite offers a mini-bar, a tea and coffee maker and a safe deposit box. The unit offers 3 beds.

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King Suite with Sofa Bed

1 × Extra-large double bed (Super-king size)70 ㎡up to 3

The spacious air-conditioned suite provides a mini-bar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

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Suite, Multiple Beds, Bathtub (Separate Living Room)

1 × King bed / 1 × Double bed70 ㎡up to 4

1 King Bed and 1 Double Bed753 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch LED TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, double sofa bed, and laptop workspace; rollaway beds (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) availableSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Junior Queen Suite

2 × Twin bed / 1 × Sofa bed / 1 × Queen bed28 ㎡up to 3

The suite features air conditioning, a minibar, a tea and coffee maker as well as a safe deposit box. The unit has 4 beds.

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Junior Suite, 1 Queen Bed (Twin bed on request)

1 × Queen Bed28 ㎡up to 3

1 Queen Bed301 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch LED TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, laptop workspace, and phone; rollaway beds (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) availableSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Comfort Queen Room

1 × Queen bed16 ㎡up to 2

This double room is air-conditioned and has a mini-bar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

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Standard Single Room

1 × Double bed12 ㎡up to 1

The single room has air conditioning, a mini-bar, a tea and coffee maker as well as a safe deposit box. The unit has 1 bed.

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Nearby & map

Dining

Bistrot DuPont

Traditional Cuisine · Bib

€€

This pleasant traditional French bistro by the River Seine has a friendly front-of-house team serving up good old-fashioned recipes. Tuck into veal kidneys with mustard sauce, coq au vin, or frogs' legs with persillade sauce in a lively atmosphere… Be sure to sample the house speciality: andouillette.

2.5km

Aux Crieurs de Vin

Traditional Cuisine

€€

The decor is trendy with bare bricks, polished concrete floors and bistro furniture, as is the concept... Choose a bottle of wine from the cellar, before pairing it with a good, simple dish with a focus on ingredients (artisan produced charcuterie, free - range meat, cheeses from Bordier etc). A tasty and friendly place.

378m

Le Petit Basson

Modern Cuisine

€€€

Chef Yann Caputo is a big fan of vegetables, which he grows in his own vegetable garden and sources from small local producers. Here in his "garden bistro", he also likes cooking fish, mainly from Brittany, in homage to his native region. The reasonably priced lunch menu is a steal. The evening menu features more high-end ingredients, which are always accompanied by vegetables from the chef's garden: seared langoustines with peanut and satay, green apple tartare with mint and tarragon; turbot and garden vegetables, hazelnut sabayon, trout roe and lemon caviar. The charming decor with a natural

389m

Caffè Cosi - La trattoria de Bruno Caironi

Italian

€€

Of Italian and Mediterranean inspiration, this bright, modern trattoria, housed in a former art gallery, overlooks a cobbled courtyard. We fell head over heels with the roasted artichokes in a pesto and parmesan jus. Before leaving, pop into the gourmet delicatessen store and stock up on top-of-the-range Italian goodies.

612m

Claire et Hugo

Farm to table

€€

An enthusiastic self-taught young couple runs this restaurant with a subdued decor composed of raw materials. The premises also house a bakery and delicatessen leading onto a lovely terrace and indoor garden (including a citrus tree greenhouse). The ingredients, which are 95% organic, make for healthy, tasty and balanced dishes.

1.8km

L'Aube des Sens

Modern Cuisine

€€

Chef Thomas Valleron, who hails from the region and was previously sous-chef at Hostellerie La Montagne in Colombey-les-Deux-Églises, has opened his own restaurant in a charming half-timbered house that is typical of the area. In fine weather, the terrace is popular; inside, exposed beams meet modern furnishings. The cuisine is refined and well executed. On this particular lunchtime: a vibrant gazpacho with burrata ice cream, crunchy vegetables and pine nuts; perfectly tender skate wing coated in a creamy sauce with keta salmon roe. Fresh, seasonal ingredients, cooked to perfection. Appealing

5.4km

Auberge de Sainte-Maure

Modern Cuisine

€€€

Victor Martin and his chef Julien Drapier, a native of the region, are a well-established team. The intelligent and harmonious dishes beautifully showcase local ingredients, in bold-flavoured combinations, often with Asian influences, such as gyozas with a soy and ginger broth or the biscuit and matcha tea cream. Add to that smiling service, good value for money and a pleasant terrace by the water.

5.5km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Best Western Premier de La Poste & Spa

Guest scores & sentiment

Room types · 7

Family Suite

King Suite with Sofa Bed

Suite, Multiple Beds, Bathtub (Separate Living Room)

Junior Queen Suite

Junior Suite, 1 Queen Bed (Twin bed on request)

Comfort Queen Room

Standard Single Room

Facilities · 53

Nearby & map