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Quality Hotel The Reef

★★★★·8.6/ 10Recommended
·Hotels
Electric bicycle charging stationFitness facilities (surcharge)Family roomsLift / ElevatorLuggage storageSafety deposit boxAll 50 facilities +
Review
Official

This enchanting hotel, situated just 300 meters from the ferry terminal and Stena Line Frederikshavn Train Station, offers a central location in Frederikshavn. Within walking distance of Krudttårn and Frederikshavn Harbour, the hotel also provides easy access to Palmestrand Beach and Bangsbo Estate. Each room is comfortably furnished for a pleasant stay. Dine at the on-site restaurant, featuring Mediterranean cuisine within a refurbished nineteenth-century setting. A second restaurant and beach bar offer Caribbean-inspired food and drinks. Fair-trade coffee is served daily, and guests can enjoy an organic breakfast buffet. The hotel's expansive aquapark, complete with palm trees, rocks, and playful pirate theming, creates a tropical atmosphere for all ages. Enjoy an 80-meter water slide, challenge the currents in the canals, or dive for gold coins in the 3. 5-meter diving pool, redeemable for ice cream at the bar. Year-round, guests can swim in the heated outdoor pool, relax in the spa, or soak up the sun on the summer sundeck.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the water park, friendly staff, and location. Complaints focus on overheated rooms with poor climate control, inconsistent breakfast quality, and occasional cleanliness issues. Some express dissatisfaction with pet policies and extra fees.

Dimension scores · cross-source

Location9.0
Facilities8.8
Cleanliness8.8
Surroundings8.8
Value8.0
Service8.0
PraisedExcellent water park facilities · Abundant and tasty breakfast · Friendly and helpful staff · Convenient location near ferry/city
ComplaintsPool water too cold · Room temperature issues/overheating · Expensive food with limited options · Extra charge for early water park access

KEYSuitable for families. Bring cooling aids for rooms; verify pet policies and breakfast expectations beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location and convenience of transportation?
With a location score of 9.0, guests find it superior and convenient for exploring local attractions.
familyIs this hotel suitable for families? What child-friendly facilities are available?
Highly recommended for families. It features an 80m water slide, pools, a children's playroom, arcade games, and kid meals.
diningWhat are the breakfast and dining options like?
Offers organic breakfast and European cuisine. However, some guests note inconsistent breakfast quality.
roomHow comfortable are the rooms? Is there anything to note?
Rooms are spacious but often suffer from overheating and poor climate control. Some facilities may appear worn.
serviceHow is the service attitude at the hotel?
Service scores 8.0 with generally friendly staff, though some guests reported inconsistent attitudes at the front desk.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 15:00 and check-out at 11:00. Pets are allowed, but restrictions and extra fees may apply.
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