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Hotel Casa Tago

★★★·8.7/ 10Recommended
·Hotels
📍2 blocks and a half east from, the park Juan Santamaria, Alajuela, Alajuela · Alajuela ↗
Free breakfast24-hour front deskGardenFree WiFiFree breakfastSafe-deposit box at front deskAll 11 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-13

Guests praise friendly staff, airport proximity, and tasty breakfast. Common complaints include lack of AC (fans only), basic facilities, occasional hot water issues, and security concerns.

Dimension scores · cross-source

Service9.3
Location8.9
Value8.6
Surroundings8.6
Cleanliness8.3
Rooms8.2
Wi-Fi8.1
Facilities7.9
＋ PraisedFriendly and helpful staff · Close to airport · Delicious breakfast · Clean and comfortable
－ ComplaintsNo air conditioning · Cold water/shower issues · Limited breakfast variety · Security failure leading to theft

KEYSuitable for transit stays. Accept basic amenities, verify AC needs, secure valuables.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How far is it from the airport?＋
Yes, guests highly praise its proximity to the airport and city center (dimension score 8.9). It is ideal for transit travelers and near attractions like Juan Santamaría Park.
diningHow is the breakfast? Is it included?＋
Breakfast is generally well-received and described as tasty (dimension score 8.6). The hotel offers a complimentary continental breakfast, which is a highlight for many guests.
serviceWhat is the staff service like?＋
Staff service is highly praised with a dimension score of 9.4. Guests frequently mention the friendly, helpful, and attentive nature of the employees.
roomDo rooms have air conditioning? Are facilities new?＋
Some rooms may lack AC, having only fans. Facilities are basic or slightly dated (dimension score 7.8); some guests reported hard beds or unstable hot water.
facilityDoes the hotel have a pool or garden?＋
Yes, the hotel features an outdoor pool and garden for leisure. It also offers free self-parking and a safe-deposit box at the front desk.
policyAre pets allowed? What about children?＋
Pets are allowed. However, records indicate children are not allowed (children_allowed: false), so please verify this policy before booking if traveling with kids.
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