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Montrose - A Mayfair Collection Hotel

★★★★★·8.6/ 10Recommended
·Hotels
2002 opened · 2015 renovated· 100 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningSwimming poolAll 95 facilities +
Review
Official

Enjoy a refreshing dip in the outdoor pool, unwind in the steam room, or energize at the fitness center. This hotel offers complimentary Wi-Fi, concierge services, and a banquet hall. A complimentary shuttle is available for shopping excursions. Dine at one of the hotel's four restaurants, including Bays International, or enjoy 24-hour room service. The coffee shop/cafe provides snacks, and you can relax with a drink at the bar/lounge or poolside bar. Buffet breakfasts are available daily (for a fee). Business travelers will appreciate the 24-hour business center, limo service, and express check-out. The hotel boasts 1, 206 square feet of event space, including conference space and two meeting rooms. An airport shuttle is available (surcharge applies), and free self-parking is provided. Each of the 100 guestrooms features a minibar, LCD TV, complimentary wired and wireless internet access, and satellite programming. Private bathrooms include shower/tub combinations, complimentary toiletries, and bidets. Safes, desks, and phones with free local calls are also provided. Nearby attractions include Shuwaikh Port (1 mi), the Arab Fund Building (2. 4 mi), and Kuwait House of National Works: Memorial Museum (2. 8 mi).

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Guest scores & sentiment

From 254 guest reviews · multi-source · as of 2026-07-11

Guests praise the exceptional, friendly staff and high-quality breakfast/pool facilities. Key drawbacks include the remote industrial location, poor road conditions, thin walls, and some outdated room furnishings.

Dimension scores · cross-source

Service8.3
Rooms8.1
Cleanliness7.5
Facilities7.4
Value7.0
Location6.3
PraisedBeautiful environment/Elegant design · Friendly and helpful staff · Spacious and clean rooms · Good pool and garden facilities
ComplaintsRemote location/Far from city center · Industrial area noise/poor surroundings · Outdated facilities/Poor maintenance · Lack of nearby amenities

KEYSuitable for self-driving guests valuing service. Note the remote location, lack of nearby attractions, and potential noise issues.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient?
Located in Shuwaikh Free Zone near the airport and highways, but surrounded by industrial areas with poor road conditions, far from city entertainment.
diningWhat are the dining options like?
Breakfast is highly praised for its variety and quality. On-site restaurant, coffee shop, and room service are available, along with kid meals.
serviceHow is the service level?
Service scores 8.3/10. Guests praise staff like Binod and Ferdous for being friendly and professional. Express check-in/out and concierge services are offered.
facilityWhat leisure facilities are there? Good for kids?
Features a pool, garden, kids' playground, and steam room. While families appreciate the ambiance, some note low water temps and safety concerns, so parental supervision is advised.
roomHow are the rooms? Is soundproofing good?
Rooms are clean but facilities feel dated. Major complaints include thin walls causing noise issues, uncomfortable beds, and some odor problems.
pros_consWhat are the main pros and cons?
Pros: Friendly staff, excellent breakfast, nice pool/garden. Cons: Remote industrial location, poor roads, thin walls, outdated facilities, and average value score (7.0).
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