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The Westin Resort Guam

★★★★★·8.6/ 10Recommended
WWestin Hotels & Resorts·Marriott Bonvoy·Resorts
1997 opened · 2022 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 105 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the laundromat available at The Westin Resort Guam. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 516 guest reviews · multi-source · as of 2026-07-05

Guests praise friendly staff and beach location. Common complaints include dated facilities, maintenance issues like AC failure, unfulfilled room requests, and occasional service lapses.

Dimension scores · cross-source

Location9.0
Rooms8.8
Service8.1
Cleanliness8.1
Facilities8.0
Surroundings8.0
Value7.3
PraisedFriendly Korean-speaking staff facilitate communication · Prime location near private beach and shopping · Clean environment and comfortable bedding · Prime location near DFS and shopping
ComplaintsHidden extra fees on third-party bookings · Poor soundproofing causes noise disturbances · Some facilities are dated; pool water has odor · Outdated and aging facilities

KEYGood for service-focused travelers. Verify room types and inspect facilities upon arrival due to aging infrastructure.

FAQ · grounded in hotel data & reviews

locationHow is the location and beach environment?
Located on a private beach with convenient access and beautiful ocean views. Guests rate the location highly at 9.0/10.
diningWhat are the dining options and breakfast quality?
Features 7 dining options including Starbucks and Issin Japanese Restaurant. Breakfast is extensive and highly praised by guests.
familyIs this hotel suitable for families with children?
Highly recommended for families. Offers kid meals, shallow pools, and family rooms. Guests love the private beach but note some dated facilities.
businessHow is the experience for business travelers?
Business guests appreciate the convenient location and breakfast. However, Wi-Fi can be unstable, and lounge service has reportedly decreased.
coupleAny recommendations for couples?
Couples love the Heavenly beds, ocean views, and beach privacy. Request quiet rooms as some guests reported noise issues.
roomHow are the room facilities and comfort?
Rooms feature ocean-view balconies, free WiFi, and quality bedding (8.8 rating). However, some report dated facilities and maintenance issues like AC failures.
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