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Sheraton Santos Hotel

★★★★·8.7/ 10Recommended
·Hotels
2018 opened · 2018 renovated· Check-in 03:00 PM / out 12:00 PM
Arcade/game roomProposal/romance packages availableComprehensive recycling policyElectric car charging stationFitness facilities24-hour front deskAll 52 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering Santos becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring safety deposit boxes are available to cater to your requirements. Repeatedly enjoy your best-loved attire with the aid of the laundromat available at Sheraton Santos Hotel. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Each morning at Sheraton Santos Hotel, a scrumptious, homemade breakfast kick-starts the day. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

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Guest scores & sentiment

From 107 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the prime mall-and-beach location, spacious comfortable rooms, friendly staff, and varied breakfast. Main drawbacks involve maintenance and cleanliness details like stained walls and worn towels, slow breakfast replenishment during peak hours, costly and sometimes slow valet parking, and outdated non-smart TVs without streaming options. Overall, it delivers a solid upscale stay with minor operational gaps.

Dimension scores · cross-source

Cleanliness9.8
Facilities9.6
Service9.4
Value9.2
Surroundings9.2
Location9.1
PraisedPrime location · Excellent breakfast · Great kids' amenities · Helpful staff
ComplaintsRoom cleanliness/maintenance issues · Noise disturbances · Pool temperature/water quality · Aging facilities

KEYIdeal for travelers prioritizing location, comfort, and family amenities. Guests sensitive to room maintenance details, breakfast peak-hour crowds, or valet parking efficiency should manage expectations accordingly.

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