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Hampton Inn & Suites Berkshires-Lenox

★★★·9.4/ 10Excellent
HHampton by Hilton·Hilton Honors·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 52 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and in-room video streaming as a part of their stay. In select rooms, the hotel offers visitors access to instant tea. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Hampton Inn & Suites Berkshires-Lenox. Hampton Inn & Suites Berkshires-Lenox provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 358 guest reviews · multi-source · as of 2026-07-07

Guests praise friendly staff, cleanliness, and breakfast. Complaints focus on dated decor, thin walls, rigid pet policies, reduced housekeeping frequency, and limited breakfast options.

Dimension scores · cross-source

Cleanliness9.3
Facilities9.2
Surroundings9.2
Value9.0
Service9.0
Location9.0
PraisedSpacious and clean rooms · Friendly and helpful staff · Comfortable beds · Convenient and quiet location
ComplaintsDated facilities/renovations · Noise issues/thin walls · Inconsistent breakfast quality · Reduced housekeeping frequency

KEYSuitable for those valuing service and cleanliness. Expect dated facilities, verify pet policies, and note housekeeping arrangements.

FAQ · grounded in hotel data & reviews

locationHow is the location? What is nearby?
Located in Lenox, MA, near the historic town center and attractions. Guests rate the convenient and quiet location highly (9.0).
diningHow is the breakfast? Is it free?
Complimentary hot breakfast is praised for variety and daily updates, especially waffles. Some note limited options or dry eggs.
familyIs it good for families? What facilities are there?
Highly suitable for families with family rooms, an indoor heated pool, and kid-friendly breakfast like waffles. Confirm pool hours beforehand.
businessIs it convenient for business travel? Are there meeting rooms or gyms?
Business guests praise service and cleanliness. Features a fitness center (surcharge) and free wired internet. Note: some rooms have noise/light issues.
coupleHow is the experience for couples? Are rooms comfortable?
Couples appreciate spacious, clean rooms, Cloud Nine beds, and friendly staff. Main complaints involve dated decor, thin walls, and high holiday prices.
roomAre rooms well-equipped? Is there a microwave or safe?
Rooms have AC, internet, and safes. However, some lack microwaves, and maintenance varies (e.g., faulty remotes, springy mattresses).
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