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Brandshatch Place Hotel & Spa

★★★★·8.9/ 10Recommended
·Hotels
99 rooms
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsLift / ElevatorAll 72 facilities +
Review
Official

A total of 38 guest rooms are available for guests' convenience. Moreover, there is a wireless Internet connection at hand in communal areas. The front desk offers 24-hour reception. Visitors may choose to pamper themselves at the health facilities available at the establishment.

04

Guest scores & sentiment

From 486 guest reviews · multi-source · as of 2026-07-05

Guests praise friendly staff and excellent food. Complaints focus on dated facilities, poor soundproofing, limited room views, and occasional breakfast service issues.

Dimension scores · cross-source

Cleanliness8.6
Service8.4
Location8.4
Surroundings8.4
Facilities8.1
Value7.6
PraisedStaff service is enthusiastic and professional · High quality of food and dining · Tranquil environment with good greenery · Rooms are clean and comfortable
ComplaintsSome facilities are dated and need refurbishment · Poor soundproofing in rooms · Beds are small or uncomfortable · Inadequate cleaning and maintenance of SPA area

KEYSuitable for pet owners and service-focused travelers. Book early; expect dated facilities and potential noise.

FAQ · grounded in hotel data & reviews

locationWhat is the location and environment like?
Nestled in 12 acres of countryside near London, it offers a tranquil escape with an excellent location score of 8.4.
diningHow is the dining and breakfast?
The restaurant serves high-quality local English dishes. However, some guests report occasional chaos and delays during breakfast service.
familyIs this hotel suitable for families with children?
Children are welcome with kid meals provided. However, families note poor soundproofing and occasional noise in the spa area may disturb relaxation.
coupleWhat is the experience like for couples?
Couples praise the friendly staff, high-quality food, and peaceful environment. Main complaints involve dated facilities, small beds, and poor soundproofing.
businessIs it comfortable for business travelers?
Business guests appreciate professional staff and comfort. Note that Wi-Fi can be unstable, and some rooms have odors or cleaning issues.
roomHow are the room facilities and soundproofing?
Rooms are spacious with modern amenities but feature dated facilities. Poor soundproofing is a common complaint, which may disturb light sleepers.
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