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Holiday Inn Express Hotel & Suites New Philadelphia by IHG

★★·9.0/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
📍145 Bluebell Dr SW, New Philadelphia, Ohio, 44663 · New Philadelphia ↗
📞330-491-9714·Official site ↗
2023-05-05 opened· 83 rooms· Check-in 03:00 PM / out 11:00 AM
Sustainability/community reinvestment (10% revenue or more)No single-use plastic strawsFitness facilitiesFree breakfast24-hour front deskLuggage storageAll 30 facilities +
Review
Official

The Holiday Inn Express & Suites in New Philadelphia offers 83 accessible accommodation units, including wheelchair-accessible rooms. Guests can enjoy 24-hour reception, Wi-Fi, and on-site parking. Business travelers will appreciate the hotel's meeting facilities. This eco-friendly hotel offers various services, some of which may incur additional charges.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 85 guest reviews · multi-source · as of 2026-07-19

Guests praise friendly staff, spacious clean rooms, and extensive breakfast. Common complaints include firm mattresses, inconsistent housekeeping (mold/stains), high showerheads, and noise issues.

Dimension scores · cross-source

Rooms10.0
Cleanliness9.1
Service9.0
Facilities9.0
Surroundings9.0
Location9.0
Value8.0
＋ PraisedGenerous hot breakfast · Friendly and accommodating staff · Clean and spacious rooms · Kid-friendly pool and play features
－ ComplaintsPool occasionally cold or poorly maintained · Dim lighting and limited outlets · Motion-sensor thermostat runs slowly at night · No bathroom exhaust fans cause steam

KEYGood for families valuing service/breakfast. Avoid if sensitive to firm beds; inspect room hygiene and locks upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
Located in scenic New Philadelphia with a 9.0 location rating. Free on-site parking is available, making it convenient for driving to Amish country or visiting family.
diningWhat are the features of the breakfast?＋
The hotel offers a complimentary, extensive breakfast highly praised by guests, contributing to a 99% recommendation rate. A snack bar is also available for additional dining options.
familyIs this hotel suitable for families?＋
While policy states children are not allowed, 30 family reviews highlight a kid-friendly pool, spacious rooms, and rich breakfast, indicating a positive experience for families despite the policy note.
businessWhat should business travelers note?＋
Features a 24-hour business center and high-speed wired/wireless internet. Service scores 9.0/10, but some guests noted unstable WiFi, so test connectivity before important meetings.
coupleHow is the experience for couples?＋
Couples appreciate the new facilities, spacious rooms, and friendly service. However, some noted firm mattresses causing discomfort and long elevator waits, so consider these factors for sleep quality.
roomHow are the room facilities and comfort?＋
Rooms score 10/10 with flat-screen TVs and free internet. However, common complaints include firm mattresses, inconsistent housekeeping (mold/stains), and high showerheads, so sensitive guests should be cautious.
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