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Phoenix Inn Suites Albany

★★★·9.1/ 10Excellent
·Hotels
📍3410 Spicer Rd SE · Albany ↗
📞0015417530199
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsBBQ facilitiesAll 51 facilities +
Review
Official

The establishment comprises a total of 93 snug guest rooms. Travellers may take advantage of the Wi-Fi connection on public areas at Phoenix Inn Suites Albany. The front desk offers 24-hour reception. The property offers business facilities.

04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise friendly staff, spacious clean rooms, and tasty breakfast. Complaints focus on dated facilities, AC odors, lukewarm breakfast items, and rare severe issues like payment policy rigidity or hygiene concerns.

Dimension scores · cross-source

Service9.6
Cleanliness9.4
Rooms9.3
Facilities9.3
Location9.1
Surroundings9.0
Value8.7
Wi-Fi8.6
＋ PraisedFriendly & professional staff · Clean, spacious & comfortable rooms · Convenient location & freeway access · Generally good breakfast
－ ComplaintsInconsistent breakfast temperature or taste · Dated room features or thin bedding · Overpowering hallway air freshener · Noise from traffic or upstairs activity

KEYSuitable for those valuing service. Avoid freeway-facing rooms if noise-sensitive; verify card acceptance; check AC condition.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?＋
With a location score of 9.1, it is near Oregon State University and a short drive from Enchanted Forest Theme Park and Reser Stadium.
diningHow is the breakfast? Any pros or cons?＋
Breakfast quality is praised, though some note lukewarm items. With a 99% recommendation rate and friendly staff, the experience is generally good.
familyIs it suitable for families? What facilities support this?＋
Yes, it allows pets, offers family rooms, and has an indoor pool and hot tub. Guests praise the friendly staff and varied breakfast.
coupleHow is the experience for couples? Are rooms quiet?＋
Couples appreciate comfortable, clean rooms. However, some near-road rooms may have traffic noise, and hallway deodorant scents were noted by some.
roomWhat are the room facilities and hygiene like?＋
Room (9.3) and cleanliness (9.4) scores are high. Rooms feature AC, TV, coffee machines, and free toiletries. Some decor is dated but spacious and clean.
serviceHow is the front desk service and professionalism?＋
Service scores 9.6. Guests consistently praise the friendly, efficient, and professional staff. Express check-in/out is available.
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