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Cristal Palace Hotel

★★★★·9.1/ 10Excellent
·Hotels
Check-in 02:00 PM / out 10:30 AM
Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 48 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-16

Guests praise the exceptional staff, high-quality dining, and pet-friendly policy. Common complaints include small rooms, poor soundproofing, dated facilities, and noise in the spa.

Dimension scores · cross-source

Service9.0
Value9.0
Location9.0
Facilities8.4
Cleanliness8.4
Surroundings8.4
+ PraisedStaff warmth & patience with children · Abundant breakfast & high-quality dining · Spotless spacious rooms & well-equipped facilities · Stunning views & convenient shuttle service
- ComplaintsLimited shuttle hours & occasional ski transport delays · Occasional service inconsistencies at dinner · Pool area noise from children · Inadequate room lighting & missing kettles

KEYIdeal for pet owners and service-focused travelers. Those sensitive to noise or needing large rooms should verify details beforehand.

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