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Sutherland House Victorian Bed and Breakfast

9.0/ 10Excellent
·Bed and breakfasts
📍3179 New York 21 · Canandaigua ↗
📞+15853960375
Offsite parking discounted rates availableAir conditioningLuggage storageExpress check-in/check-outCar hireParkingAll 54 facilities +
Review
Official

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Victorian bed & breakfast include ski storage, a fireplace in the lobby, and a picnic area. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite. Treat yourself to a stay in one of the 5 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private furnished patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided once per stay. Distances are displayed to the nearest 0. 1 mile and kilometer. UR Medicine - F. F. Thompson Hospital - 1. 7 km / 1. 1 mi- Canandaigua Lake - 2. 6 km / 1. 6 mi- Ontario County Historical Society - 3. 1 km / 1.

04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-13

Guests praised the Victorian charm, attentive service, and gourmet breakfast. Common complaints involved steep stairs hindering mobility/luggage, lack of AC control causing warmth, and minor maintenance issues.

Dimension scores · cross-source

Rooms10.0
Service9.8
Cleanliness9.8
Value9.6
Facilities9.6
Surroundings9.6
Wi-Fi9.4
Location9.3
＋ PraisedExquisite and delicious breakfast · Beautiful Victorian decor · Attentive service and details · Comfortable and quiet environment
－ ComplaintsDifficult spiral staircase · Lack of central AC in some rooms · Minor hot water/drainage issues · Steep stairs

KEYIdeal for history lovers and foodies. Those with mobility issues or heavy luggage should note the steep stairs; check AC availability if sensitive to heat.

FAQ · grounded in hotel data & reviews

locationWhere is the hotel located and what are nearby attractions?＋
Located in a historic building in Canandaigua, it is 4.6 km from Sonnenberg Gardens. Nearby activities include hiking and skiing, with easy access to local museums.
diningHow is the breakfast? Are there options for special diets?＋
Breakfast is highly praised for being exquisite and delicious, accommodating special diets. Complimentary snacks like fruits and chocolates are delivered to rooms.
coupleIs this hotel suitable for couples?＋
Highly suitable, with 64% of guests being couples. It offers a cozy Victorian atmosphere, private patios, and attentive service, making it a favorite for romantic getaways.
roomWhat amenities are in the rooms? Is it quiet and comfortable?＋
Rooms feature AC, flat-screen TVs, and private patios with garden views. Facilities score 9.6 and cleanliness 9.9, with sealed rooms ensuring high hygiene standards.
pros_consWhat are the main pros and cons mentioned by guests?＋
Pros: Beautiful Victorian decor, attentive service, and gourmet breakfast. Cons: Steep stairs hinder luggage/mobility, some rooms lack AC control causing warmth, and minor maintenance issues exist.
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 15:00 and check-out at 11:00. Pets are not allowed. The property is listed as Adult only, so please verify specific age policies before booking.
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