Name: Aloft by Marriott Ponce Hotel & Casino
Address: Street No 2 KM 228.9, Ponce, PR

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite

Marriott Bonvoy · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.

04

Guest scores & sentiment

From 229 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, dining, and pools. Major complaints involve unfinished construction, noise, odors, and maintenance issues.

Dimension scores · cross-source

Location8.7

Rooms8.6

Service8.6

Facilities8.5

Cleanliness8.5

Wi-Fi8.1

Value7.9

＋ PraisedDelicious and fresh breakfast · Friendly staff attitude · Cozy and relaxing environment · Great location

－ ComplaintsInconsistent service training · Uncomfortable bedding · Door lock issues and damp odor · Lack of nightlife activities

KEYGood for entertainment seekers; avoid if sensitive to noise or construction flaws.

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R

Room types · 9

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Aloft King Room

1 × Extra-large double bed (Super-king size)1 ㎡up to 2

This double room is air-conditioned and has a TV, a tea and coffee maker and a carpeted floor. The unit has 1 bed.

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Double Room

1 × Queen bed1 ㎡up to 2

The double room provides air conditioning, a tea and coffee maker, a carpeted floor, as well as a TV. The unit offers 1 bed.

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Economy Single Room

1 × Twin bed1 ㎡up to 2

The single room offers air conditioning, a tea and coffee maker, a carpeted floor and a TV. The unit has 1 bed.

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Executive Suite

1 × Extra-large double bed (Super-king size)1 ㎡up to 2

This suite features air conditioning, a tea and coffee maker, a TV and a balcony. The unit offers 1 bed.

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Guest Room with Two Queen Beds and Balcony

2 × Queen bed1 ㎡up to 2

This double room has air conditioning, a tea and coffee maker, a TV and a balcony. The unit has 2 beds.

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King Room with Balcony

1 × Extra-large double bed (Super-king size)1 ㎡up to 2

Boasting a balcony, this double room also offers air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.

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King Room with Balcony

1 × Queen bed1 ㎡up to 2

Boasting a balcony, this double room also features air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.

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King Room with Roll-In Shower - Disability Access

1 × Extra-large double bed (Super-king size)1 ㎡up to 2

This double room is air-conditioned and has a TV, a tea and coffee maker and a carpeted floor. The unit has 1 bed.

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Savvy suite with balcony

1 × Double bed1 ㎡up to 2

Boasting a terrace with mountain views, this suite also offers air conditioning and a TV.

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F

Facilities · 83

All facilities & services listed by the hotel (aggregated across sources).

NightclubExpress check-outMeeting roomsLong-term parkingAir conditioningSwimming pool24-hour front deskLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFacilities for disabled guestsPets allowedFree WiFiShared lounge/TV areaBoard games/puzzlesKid mealsEvening entertainmentInfinity poolEntertainment staffOutdoor furnitureFruitsShallow endPet bowlsCoffee Shop on siteAuditory guidanceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredSecurity alarmKey card accessBroadcast Live sport eventsHappy hourAerobicsInternet accessLong-term parkingMeeting roomsNatural poolExpress check-outNightclubConcerts/live showsParking (limited spaces)Bulk dispenser for toiletriesBreakfast available (surcharge)Billiards or pool tableRooftop terraceBeach sun loungersSnack bar/deliATM/bankingArt gallery on siteSwimming nearbyTelevision in common areasWheelchair-accessible poolWheelchair-accessible spaWine release eventsFree self parkingFree pool cabanasHosted evening mealHousekeeping on requestNon-smoking roomsRestaurantNon-smoking throughoutWheelchair accessible