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Riu Plaza London The Westminster

★★★★·9.4/ 10Excellent
CCurio Collection by Hilton·Hilton Honors·Hotels
2021 renovated· 464 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 61 facilities +
Review
Official

At Hotel Riu Plaza London The Westminster, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service and luggage storage. Desire to unwind? Make the most of your visit at Hotel Riu Plaza London The Westminster with accessible amenities such as daily housekeeping. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Hotel Riu Plaza London The Westminster come furnished with air conditioning to cater to your needs and comfort. A few accommodations at Hotel Riu Plaza London The Westminster also include unique design elements like a separate living room. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator and a coffee or tea maker. Hotel Riu Plaza London The Westminster offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Hotel Riu Plaza London The Westminster, you can always indulge in a scrumptious meal on-site. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Hotel Riu Plaza London The Westminster, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 697 guest reviews · multi-source · as of 2026-07-04

Guests praise efficient staff, modern clean rooms, and extensive breakfast. Common complaints include unconventional layouts causing cramped storage, occasional equipment issues like coffee machines, and limited nearby dining options.

Dimension scores · cross-source

Location9.2
Cleanliness9.2
Surroundings9.2
Service9.1
Value8.7
Facilities8.5
PraisedPrime location · Friendly staff · Delicious breakfast · Excellent location
ComplaintsDust/Cleanliness issues · Small/Poor ventilation · Inconvenient airport access · Small room size

KEYSuitable for solo/couples valuing quiet and breakfast. Pack light luggage; expect unique room layouts.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport convenience?
Located in Westminster, walking distance to Pimlico Underground Station. Highly rated for location (9.2/10), making it convenient for sightseeing.
diningWhat is the breakfast like? What dining options are there?
Westminster Bar & Grill serves all meals, while the Café offers snacks. Breakfast is highly praised for its excellent variety and quality.
roomWhat are the room facilities and services like?
Rooms feature floor-to-ceiling windows, AC, desks, minibars, and 24-hour room service. Modern and clean, though some guests note limited storage.
serviceIs the front desk and concierge service efficient?
Service score is 9.1/10. Guests consistently praise staff like Sam and Romero for being friendly, efficient, and providing a seamless experience.
familyIs this hotel suitable for families with children?
Children are allowed and kid meals are available. However, some families find the unique layout cramped and note breakfast can be crowded.
businessIs it convenient for business travelers?
Highly suitable. Rooms have work desks, free Wi-Fi, and a quiet environment (Environment score 9.2). Business guests appreciate the efficiency and modern amenities.
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