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Club Quarters Hotel Wacker at Michigan, Chicago

★★★★·9.1/ 10Excellent
·Hotels
📍75 East Wacker Drive · Chicago ↗
📞+0013123576400
1928 opened · 2015 renovated· 240 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 37 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings. Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television, in-room video streaming and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with a coffee or tea maker available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors staying at Club Quarters Hotel, Wacker at Michigan have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel. Throughout the day, engage in the entertaining activities available at Club Quarters Hotel, Wacker at Michigan. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

04

Guest scores & sentiment

From 610 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location, river views, and friendly staff, noting good value. Main complaints involve frequent elevator breakdowns causing long waits, small and dated rooms, missing amenities like fridges or safes, and occasional cleanliness issues.

Dimension scores · cross-source

Location10.0
Value9.0
Service9.0
Cleanliness8.9
Surroundings8.8
Rooms8.4
Facilities8.3
＋ PraisedExcellent location · Friendly and professional staff · Free coffee and snacks · Clean and tidy rooms
－ ComplaintsSmall room size · Elevator issues or long waits · Unstable Wi-Fi connection · Long elevator waits

KEYSuitable for budget travelers prioritizing location over space. Expect small rooms and potential elevator delays.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
Rated 10/10 for location, it is in downtown Chicago near the Magnificent Mile and Navy Pier. Transit access is excellent for exploring the city.
pros_consWhat are the main guest reviews?＋
Overall score 8.3/10 with 99% recommendation rate. Guests praise the location, views, and staff value. Complaints focus on elevator delays, small rooms, and aged facilities.
roomWhat are the room size and facilities like?＋
Room score is 8.4/10, but guests note they are small. Some rooms lack fridges or safes, and facilities are dated. Confirm amenities when booking.
serviceHow is the staff service and professionalism?＋
Service scores 9.0/10. Guests frequently praise the friendly and helpful staff. Overall performance is highly regarded despite isolated incidents.
policyWhat are the check-in and check-out times?＋
Check-in is after 15:00, check-out before 12:00. Express and contactless options are available for efficient processing.
facilityWhat fitness and parking facilities are provided?＋
Features a surcharge gym, parking, and pet-friendly amenities. Rooms include flat-screen TVs, iPod docks, and free internet access.
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