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Keene Elm City Hotel, an Ascend Collection Hotel

★★·8.4/ 10Recommended
AAscend Hotel Collection·Choice Privileges·Hotels
Express check-outFitness facilitiesFree breakfast24-hour front deskExpress check-in/check-outFree WiFiAll 28 facilities +
Review
Official

At Keene Elm City Hotel, an Ascend Collection Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Discover the wonders of Keene (NH) with ease by utilizing the services provided by taxi and car hire. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as safety deposit boxes. Always look your best in your preferred attire with the laundromat and laundry service provided at Keene Elm City Hotel, an Ascend Collection Hotel. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Keene Elm City Hotel, an Ascend Collection Hotel. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator and a coffee or tea maker. At Keene Elm City Hotel, an Ascend Collection Hotel, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. At Keene Elm City Hotel, an Ascend Collection Hotel, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent within the hotel's bar and casino may prove to be just as entertaining as venturing out with your fellow adventurers. Are you a fan of preparing your own dishes? You'll certainly appreciate the onsite BBQ facilities and shared kitchen for your culinary needs. At Keene Elm City Hotel, an Ascend Collection Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Keene Elm City Hotel, an Ascend Collection Hotel, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 106 guest reviews · multi-source · as of 2026-07-13

Guests praise friendly staff, cleanliness, and breakfast variety. Common complaints include noise insulation issues, dated facilities, occasional cleaning lapses, and pricing/pet fee disputes.

Dimension scores · cross-source

Service8.6
Facilities8.6
Cleanliness8.6
Surroundings8.6

KEYGood for service-focused travelers. Light sleepers should request quiet rooms. Verify pet policies and pricing terms beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in downtown Keene, it is within a 5-minute drive of the Ashuelot River and Historic Main Street, near Keene State College and the Cheshire Children's Museum.
diningIs breakfast included? Any highlights?
Yes, free buffet breakfast is included. Guests praise the variety and pancake machine, though some note occasional cleaning lapses.
serviceHow is the staff service?
Based on 106 reviews, guests consistently praise the friendly and warm staff, contributing to a 7.7 overall rating.
roomHow are the rooms? Is noise insulation good?
Rooms are generally clean but some facilities are dated and compact. Noise insulation is a common complaint, which may disturb sleep.
facilityDoes the hotel have a pool and gym?
Yes, there is an indoor pool and fitness center. Guests rate the pool experience well. Free WiFi and self-parking are also provided.
policyWhat are check-in/out times? Are pets allowed?
Check-in is at 15:00 and check-out at 11:00. Pets are allowed, though fee disputes have been noted. Express check-in/out is available.
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