Thompson Madrid, by Hyatt
Thompson Madrid, part of the Hyatt family, redefines the heart of the Spanish capital. Located in the coveted Milla de Oro, between the iconic Puerta del Sol and the vibrant Gran Vía, the hotel offers the perfect starting point to discover the city with style and attitude. Designed for travelers who seek more than just a stay, Thompson Madrid blends contemporary design, local art, elevated gastronomy, and a sophisticated lifestyle. The hotel features 175 thoughtfully designed rooms, including 20 exclusive suites, where every detail has been crafted to deliver a warm, elegant, and distinctly residential experience. All rooms are spacious and filled with natural light, offering high-end amenities, a comfortable workspace, coffee and tea service, a carefully curated minibar, and generous bathrooms made for relaxation. Thompson Madrid is more than a hotel—it’s a destination for those who live, travel, and explore with personality.
Tier × benefits, as tested
What guests actually got at each tier — switch levels.
Subject to availability
Club access at select properties
until 14:00
Guest reports
Firsthand stays — upgrades, breakfast, late checkout as delivered.
Thompson Madrid · 环球客入住报告(2025年6月)
- 几乎满房，Prive预定后没有升级，到店也只是升级到 King Deluxe
- 球客保证4pm退房
- 没有提前入住，到店的时候前台说要等
- $100 不可用于 minibar 和 in-room dining
ThunderFat · 2025-07-13 · Source ↗
Thompson Madrid · 环球客入住报告(2023年12月)
- 4PM
- 订了基础房，环球客加持下连升3级到带阳台的非套房
- A La Carte任点，西班牙火腿，面包，美式蛋类热菜都有，味道非常可以
- 酒店位于太阳门广场步行3分钟距离，离各大主要景点和购物商城非常近，位置便利
zeroone01 · 2024-01-07 · Source ↗
Thompson Madrid · 环球客入住报告(2023年11月)
- 早餐在一楼的the Omar，菜单上的菜品任点，非常丰盛，好吃！
- 只升到了带terrace的king bed，没给套房，terrace很鸡肋也没有view
- 位置在太阳门广场附近，离地铁站sol步行两三分钟，去大皇宫等景点也可以步行，超级方便
- 客房装修很现代
****d2d96 · 2023-11-26 · Source ↗
Guest scores & sentiment
From 491 guest reviews · multi-source · as of 2026-07-05
Guests praise the prime location, modern design, comfortable beds, and exceptional staff hospitality. Common complaints include slow restaurant and housekeeping service, towel hoarding at the pool, construction noise, and discrepancies between room descriptions and actual size/views.
Dimension scores · cross-source
KEYIdeal for travelers valuing location and style. Be aware of potential construction noise, verify room views/sizes, and manage expectations for dining speed.
Room types · 12
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Suite, 2 Bedrooms
<p><strong>1 King Bed and 1 Twin Bed</strong></p><p>861-sq-foot room with city views </p><br/><p><b>Layout</b> - 2 bedrooms, living room, and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and minibar (fees may apply)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →
Suite, 1 King Bed, City View
<p><strong>1 King Bed</strong></p><p>603-sq-foot room with city views </p><br/><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and minibar (fees may apply)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p>
Rates / book on FlyerTrip →
Suite, Terrace, Corner
<p><strong>1 King Bed</strong></p><p>484-sq-foot soundproofed room, furnished balcony with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and minibar (fees may apply)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →
Junior Studio Suite, Terrace
<p><strong>1 King Bed</strong></p><p>398-sq-foot soundproofed room with a furnished balcony </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and minibar (fees may apply)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p>
Rates / book on FlyerTrip →
Deluxe Room, 1 King Bed
<p><strong>1 King Bed</strong></p><p>388 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and minibar (fees may apply)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p>
Rates / book on FlyerTrip →
Room, 1 King Bed (City View)
<p><strong>1 King Bed</strong></p><p>366-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and minibar (fees may apply)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p>
Rates / book on FlyerTrip →
Room, 1 King Bed, Terrace
<p><strong>1 King Bed</strong></p><p>334-sq-foot soundproofed room with a furnished balcony </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and minibar (fees may apply)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p>
Rates / book on FlyerTrip →
Room, 1 King Bed, Balcony
<p><strong>1 King Bed</strong></p><p>323-sq-foot soundproofed room, balcony with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and minibar (fees may apply)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →
Room, 2 Twin Beds (City View)
<p><strong>2 Twin Beds</strong></p><p>320.2-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and minibar (fees may apply)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p>
Rates / book on FlyerTrip →
Room, 1 King Bed
<p><strong>1 King Bed</strong></p><p>291 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and minibar (fees may apply)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p>
Rates / book on FlyerTrip →
Suite (Penthouse)
<p><strong>1 King Bed</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and minibar (fees may apply)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Bathrobes, slippers, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →
Suite, Terrace
<p><strong>1 King Bed</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and minibar (fees may apply)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Bathrobes, slippers, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Facilities · 40
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.
This hotel's community — firsthand reports, Q&A and discussion.
＋ PostThompson Madrid · 环球客入住报告(2025年6月)
- 几乎满房，Prive预定后没有升级，到店也只是升级到 King Deluxe
- 球客保证4pm退房
- 没有提前入住，到店的时候前台说要等
- $100 不可用于 minibar 和 in-room dining
ThunderFat · 2025-07-13 · Source ↗
Thompson Madrid · 环球客入住报告(2023年12月)
- 4PM
- 订了基础房，环球客加持下连升3级到带阳台的非套房
- A La Carte任点，西班牙火腿，面包，美式蛋类热菜都有，味道非常可以
- 酒店位于太阳门广场步行3分钟距离，离各大主要景点和购物商城非常近，位置便利
zeroone01 · 2024-01-07 · Source ↗
Thompson Madrid · 环球客入住报告(2023年11月)
- 早餐在一楼的the Omar，菜单上的菜品任点，非常丰盛，好吃！
- 只升到了带terrace的king bed，没给套房，terrace很鸡肋也没有view
- 位置在太阳门广场附近，离地铁站sol步行两三分钟，去大皇宫等景点也可以步行，超级方便
- 客房装修很现代
****d2d96 · 2023-11-26 · Source ↗
Thompson Madrid · 环球客入住报告(2022年12月)
- Corner Suite
- Full breakfast for all guests
- 4PM
- 新酒店，非常好。强烈推荐。
****4da88 · 2023-04-22 · Source ↗