Guest scores & sentiment

From 287 guest reviews · multi-source · as of 2026-07-10

Guests praise the castle's unique charm, attentive staff, and excellent dining, especially the tours. Criticisms focus on dated room facilities, bathroom renovations needed, cleanliness issues like dust or odors, and slow breakfast service.

Dimension scores · cross-source

Location9.8

Value9.3

Service9.3

Facilities9.3

Cleanliness9.2

Surroundings9.2

＋ PraisedFriendly staff · Excellent food · Unique castle atmosphere · Great tours

－ ComplaintsDated facilities · Bathroom maintenance · Expensive dinner · Cleanliness issues

KEYIdeal for history lovers seeking charm. Manage expectations for older facilities and check room maintenance.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room

2 × Twin bed / 1 × Queen bed / 1 × Twin bed / 1 × Queen bed30 ㎡up to 4

This spacious room includes free Wi-Fi and tea and coffee making facilities. The private bathroom has complimentary toiletries.

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King Room with Garden View

1 × Queen bed23 ㎡up to 3

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

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Queen Room

1 × Double bed23 ㎡up to 2

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a high chair for children. The unit offers 1 bed.

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Facilities · 72

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableGuest education on local ecosystems and cultureFamily roomsLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsIroning servicePacked lunchesParkingTerracePrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesKid mealsOutdoor furnitureFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyBingoInternet accessJapanese gardenFishing nearbyConcerts/live showsOffsite parking discounted rates availablePaddle boating nearbyPrivate picnicsReception hallSecured parkingSelf parking (surcharge)Bicycle-friendly propertyArt gallery on siteTelevision in common areasTennis lessons on siteVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)Golfing on siteGuest education on local ecosystems and cultureHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout