Guest scores & sentiment

From 76 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the tranquil mountain setting, warm wooden interiors, spacious rooms, and attentive service. Breakfast and dinner quality stand out, while the heated outdoor pool and spa are highlights. Minor notes include occasional holiday catering dips, missing AC in some rooms, front desk checkout coverage, and balcony privacy concerns.

Dimension scores · cross-source

Rooms9.9

Service9.7

Facilities9.7

Cleanliness9.7

Location9.6

Surroundings9.4

Wi-Fi9.2

Value9.2

＋ PraisedWarm and attentive service · Excellent breakfast quality · Outstanding SPA and heated pool · Elegant and comfortable environment

－ ComplaintsNo AC in some rooms · Front desk absent at checkout · Poor privacy on some balconies · Poor public transport connection

KEYIdeal for quiet mountain retreats, spa relaxation, and fine dining. Verify ventilation for summer stays and holiday catering schedules; privacy-sensitive guests should avoid balconies with external fire escapes.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite with Balcony

1 × Queen bed55 ㎡up to 3

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony with pool views, this suite also provides a mini-bar and a flat-screen TV. The unit offers 2 beds.

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Deluxe Double Room with Balcony

1 × Queen bed38 ㎡up to 2

A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious double room. The unit offers 1 bed.

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Single Room

1 × Twin bed19 ㎡up to 1

Featuring free toiletries and bathrobes, this single room includes a private bathroom with a shower and a hairdryer. The single room has parquet floors, a seating area with a flat-screen TV, a mini-bar, a wardrobe as well as mountain views. The unit has 1 bed.

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Facilities · 79

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableHealth or beauty spa nearbySwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxSoundproof roomsIroning serviceSaunaMassage servicesParkingPets allowedTerraceSki storageShuttle service (additional charge)Allergy-free roomKid mealsHeated poolOutdoor furnitureFruitsSpa/wellness center servicesSteam roomBeauty ServicesManicurePedicureCoffee Shop on siteHammamPersonal trainerStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsProperty cleaned by professional cleaning companiesPhysical distancing in dining areasProcess in place to check health of guestsFace masks for guests availableSecurity alarmKey card accessCooking classInternet accessJapanese gardenFishing nearbyExercise/lap poolNo accessible shuttleConcerts/live showsOffsite parking discounted rates availablePool sun loungersReception hallSelf parking (surcharge)Beach umbrellasSki-in/ski-out accessSki lift privilegesSki storageSnack bar/deliSnow sports gearSwimming nearbyTennis lessons on siteVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetGolf cartGolfing on siteHealth or beauty spa nearbyHorse riding nearbyNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout