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Smy Portocolom

★★★★·8.4/ 10Recommended
·Hotels
Parasailing nearbyFree breakfast24-hour front deskGardenLuggage storageTerraceAll 30 facilities +
Review
Official

Located in the spectacular bay of Portocolom, the Smy Portocolom **** enjoys an unbeatable location overlooking the crystal-clear waters of the Mediterranean. This completely renovated hotel offers spacious and modern rooms with air conditioning and a private balcony, some with stunning sea views. Enjoy two swimming pools to relax and cool off, or explore the nearby Cala Marçal beach, located just a 15-minute walk away. You can also enjoy water activities.

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Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise friendly staff, cleanliness, and renovated rooms. Location is quiet with sea views. Complaints focus on facilities split across three buildings, repetitive breakfast, poor soundproofing, and one severe safety incident.

Dimension scores · cross-source

Service9.1
Wi-Fi8.9
Rooms8.9
Cleanliness8.8
Location8.6
Facilities8.6
Value8.4
Surroundings8.4
PraisedFriendly staff · Great pool and rooftop views · Varied breakfast · Good value
ComplaintsRooftop bar noise at night · AC issues · Thin walls · Slow internet

KEYSuitable for quiet seekers valuing service. Note scattered facilities, repetitive breakfast, and noise. Not ideal for mobility-impaired guests.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it quiet with sea views?
Located in Felanitx, the hotel offers a quiet atmosphere with beautiful harbor views. It scores 8.6 for location and 8.4 for environment, praised by guests for its tranquility.
diningHow is the breakfast? What dining options are available?
Complimentary buffet breakfast is provided, though some guests find the variety repetitive. On-site dining includes a restaurant, bar, and snack deli. Facilities score 8.6, but food quality varies.
coupleIs this hotel suitable for couples?
Highly recommended. 160 couple travelers praised the tranquil atmosphere, stunning harbor views, and attentive staff. Rooms are clean and comfortable, ideal for a romantic getaway.
familyAre children allowed? Is it family-friendly?
Policy states children are not allowed, despite 41 family reviews. Families praised staff and cleanliness but noted concerns over food stability and safety hazards, leading to mixed experiences.
roomWhat are the room facilities and condition like?
Rooms are newly renovated, modern, and clean (score 8.9). However, some have poor soundproofing, weak AC, or TV signal issues. Superior Double Rooms offer better views of the rooftop bar.
serviceIs the staff service good?
Excellent. Staff are friendly and professional, scoring 9.1 in dimensions. Guests specifically praised employees like Lisa and Johnny. Overall recommendation rate is 99%.
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