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Hampton Inn & Suites South Park at Phillips Place

★★★·9.4/ 10Excellent
HHampton by Hilton·Hilton Honors·Hotels
1998 opened · 2017 renovated· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleAir conditioningFamily roomsLift / ElevatorAll 52 facilities +
Review
Official

At Hampton Inn & Suites Charlotte/SouthPark at Phillips Place, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Hampton Inn & Suites Charlotte/SouthPark at Phillips Place with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Hampton Inn & Suites Charlotte/SouthPark at Phillips Place come furnished with blackout curtains to cater to your needs and comfort. A few chosen rooms are equipped with television and in-room video streaming to ensure guest amusement. In certain chosen rooms, instant tea is conveniently available for your use. Hampton Inn & Suites Charlotte/SouthPark at Phillips Place offers a hair dryer and toiletries in the restrooms of specific accommodations. At Hampton Inn & Suites Charlotte/SouthPark at Phillips Place, each day commences with a scrumptious breakfast offered at no additional cost. At Hampton Inn & Suites Charlotte/SouthPark at Phillips Place, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Hampton Inn & Suites Charlotte/SouthPark at Phillips Place, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the luxurious decor, exceptional service, and prime SouthPark location. Negatives include rude staff during booking issues, HVAC noise, occasional pests, and narrow parking.

Dimension scores · cross-source

Location9.8
Facilities9.6
Cleanliness9.6
Surroundings9.6
Service9.4
Value9.0
PraisedExcellent location near dining and shopping · Highly clean and comfortable rooms · Friendly and professional staff · Free parking and breakfast
ComplaintsIsolated room cleanliness/maintenance issues · Booking or room assignment errors · Poor service for third-party bookings · Occasional cleaning or maintenance issues

KEYIdeal for travelers seeking luxury and convenience. Verify bookings early; sensitive to noise should check room specifics.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the nearby conveniences?
Located in the heart of SouthPark, walking distance to shopping and stadiums. Rated 9.8 for location, ideal for leisure and business.
diningDoes the hotel offer breakfast? How is the quality?
Complimentary hot breakfast is included. Hilton Diamond members may get free breakfast subject to availability.
businessIs this hotel suitable for business trips?
Yes, with business center and meeting space. Business guests praise the high-end decor and service, though occasional cleaning or maintenance delays may occur.
familyIs the hotel family-friendly? Are there kids' facilities?
Very friendly, pets allowed. Families love the spacious rooms and attentive staff. Pool and fitness center are available for guest use.
coupleHow is the experience for couples?
Highly rated by couples for prime location and cleanliness (9.6). Beds are comfortable, some suites have living areas. Watch out for occasional booking errors or odors.
roomWhat are the room facilities? Are they comfortable?
Equipped with TV, fridge, coffee maker, and microwave. Some suites have living areas. Cleanliness and comfort rated 9.6. Check for occasional pests or noise.
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