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The LUMA Hotel, a Member of Design Hotels

★★★★·9.4/ 10Excellent
DDesign Hotels·Marriott Bonvoy·Hotels
2022 opened· 115 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 50 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker, bottled water and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels. Treat and spoil yourself by taking a trip to spa.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 522 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location near Imago Mall, modern aesthetic design, spacious clean rooms, and friendly staff. Main complaints focus on mediocre breakfast quality and slow refills, noise from highway-facing rooms, maintenance issues like broken hooks, and paid parking.

Dimension scores · cross-source

Cleanliness9.6
Service9.3
Location9.2
Value9.1
Surroundings9.0
Facilities8.8
PraisedPrime location · Stylish design · High cleanliness · Friendly staff
ComplaintsAverage breakfast · Paid parking · Poor soundproofing · Minor facility issues

KEYSuitable for design-focused travelers seeking convenience. Book non-highway rooms to avoid noise, manage breakfast expectations, and note parking fees.

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